No Automatic Email when changing community role manually?

  • Hi

    I love that we can manually change the community roles of an existing member in the admin backend via USER settings.

    But when I do this, it does not send any email notification to the member about the role change.

    And I cannot find anywhere under Settings – Emails where to edit any such notification.

    I’m talking about when I go to WordPress USERS menu in admin, edit user and then manually change community role that way.

    Please advise where to find and edit the notificaiton that would go to the member for that action.

    Or is there a way to set up a button for existing member to click, when requesting to change user role, which will send the data into the membership application system as if he applied again for membership of another role, and the emails connected to that would then be sent automatically by system?

    Thanks

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  • Thread Starter bizfundi

    (@bizfundi)

    Any response please?

    Thread Starter bizfundi

    (@bizfundi)

    Wierd how UM is not answering this, has it just slipped deeply into the pile somewhere and they can’t see it? Normally UM Support answers within a week or so.

    • This reply was modified 7 years, 11 months ago by bizfundi.
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