“No Available Payment Methods”

  • Resolved jmccarty04

    (@jmccarty04)


    1 year, 10 months ago

    I am having difficulty getting PayPal buttons to show up on my checkout page. I get the following message: “Sorry, it seems that there are no available payment methods for your state. Please contact us if you require assistance or wish to make alternate arrangements.” I do see that many others have gotten this message too, but the solutions for them have not worked for me.

    I have set up the plugin as described in the documentation. The only thing that I’ve done differently is that I installed WooCommerce when I was on the staging URL (staging9.leelatransform.com) and now I have moved everything to the live site. 

    `
### WordPress Environment ###

WordPress address (URL): https://www.leelatransform.com
Site address (URL): https://www.leelatransform.com
WC Version: 7.7.0
REST API Version: ? 7.7.0
WC Blocks Version: ? 10.0.4
Action Scheduler Version: ? 3.5.4
Log Directory Writable: ?
WP Version: 6.2
WP Multisite: –
WP Memory Limit: 768 MB
WP Debug Mode: –
WP Cron: ?
Language: en_US
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.4.33
PHP Post Max Size: 256 MB
PHP Time Limit: 120
PHP Max Input Vars: 3000
cURL Version: 7.85.0
OpenSSL/3.0.8

SUHOSIN Installed: –
MySQL Version: 5.7.39-42-log
Max Upload Size: 256 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 7.7.0
WC Database Prefix: wp_
Total Database Size: 85.96MB
Database Data Size: 80.31MB
Database Index Size: 5.65MB
wp_woocommerce_sessions: Data: 0.09MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_actions: Data: 0.11MB + Index: 0.13MB + Engine InnoDB
wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_logs: Data: 0.08MB + Index: 0.03MB + Engine InnoDB
wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_e_events: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_frmt_form_entry: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_frmt_form_entry_meta: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_frmt_form_views: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_hurrytimer_evergreen: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
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wp_learnpress_order_items: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_learnpress_question_answermeta: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_learnpress_question_answers: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_learnpress_quiz_questions: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_learnpress_review_logs: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_learnpress_sections: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_learnpress_section_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_learnpress_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_learnpress_user_itemmeta: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_learnpress_user_items: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
wp_learnpress_user_item_results: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_login_redirects: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_mec_attendees: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_mec_bookings: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_mec_dates: Data: 0.06MB + Index: 0.05MB + Engine InnoDB
wp_mec_events: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_mec_occurrences: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_mec_users: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_options: Data: 10.50MB + Index: 0.14MB + Engine InnoDB
wp_postmeta: Data: 48.52MB + Index: 1.97MB + Engine InnoDB
wp_posts: Data: 18.52MB + Index: 0.52MB + Engine InnoDB
wp_rsssl_csp_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_rsssl_xmlrpc: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_sgs_log_events: Data: 0.09MB + Index: 0.02MB + Engine InnoDB
wp_sgs_log_visitors: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_smush_dir_images: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_spellcheck_dictionary: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_spellcheck_empty: Data: 0.16MB + Index: 0.00MB + Engine InnoDB
wp_spellcheck_grammar: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_spellcheck_grammar_options: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_spellcheck_html: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_spellcheck_ignore: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_spellcheck_options: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_spellcheck_words: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_thim_cache: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_uap_action_log: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
wp_uap_action_logs_view: Data: 0.00MB + Index: 0.00MB + Engine
wp_uap_action_log_meta: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_uap_closure_log: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_uap_closure_log_meta: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_uap_recipe_log: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_uap_recipe_logs_view: Data: 0.00MB + Index: 0.00MB + Engine
wp_uap_trigger_log: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
wp_uap_trigger_logs_view: Data: 0.00MB + Index: 0.00MB + Engine
wp_uap_trigger_log_meta: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
wp_um_metadata: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_usermeta: Data: 0.08MB + Index: 0.03MB + Engine InnoDB
wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wc_admin_notes: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
wp_wc_admin_note_actions: Data: 0.06MB + Index: 0.02MB + Engine InnoDB
wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wpforms_logs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpgmza: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpgmza_circles: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpgmza_maps: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpgmza_polygon: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpgmza_polylines: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpgmza_rectangles: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_yoast_indexable: Data: 0.08MB + Index: 0.09MB + Engine InnoDB
wp_yoast_indexable_hierarchy: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_yoast_seo_links: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
wp_yoast_seo_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

### Post Type Counts ###

attachment: 497
custom_css: 1
elementor_library: 8
elementor-hf: 1
forminator_forms: 1
hurrytimer_countdown: 1
lp_course: 1
lp_lesson: 23
lp_order: 13
mec_calendars: 11
mec-events: 5
nav_menu_item: 11
oembed_cache: 2
page: 48
post: 1
product: 5
revision: 1665
shop_coupon: 2
shop_order: 1
um_directory: 1
um_form: 3
wp_global_styles: 1
wpforms: 3

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (26) ###

Import / Export Customizer Settings: by Brainstorm Force – 1.0.7
Starter Templates: by Brainstorm Force – 3.2.1
Astra Widgets: by Brainstorm Force – 1.2.12
Convertful - Your Ultimate On-Site Conversion Tool: by  – 2.5
Elementor: by Elementor.com – 3.13.2
Google Analytics for WordPress by MonsterInsights: by MonsterInsights – 8.14.1
Elementor Header & Footer Builder: by Brainstorm Force
Nikhil Chavan – 1.6.14

LearnPress - WooCommerce Payment Methods Integration: by ThimPress – 4.0.9
LearnPress: by ThimPress – 4.2.2.4
Modern Events Calendar Lite: by Webnus – 6.5.4
Meta pixel for WordPress: by Facebook – 3.0.10
OoohBoi Steroids for Elementor: by OoohBoi – 2.1.5
Really Simple SSL Pro: by Really Simple Plugins – 6.2.5
Really Simple SSL: by Really Simple Plugins – 6.2.5
SiteGround Security: by SiteGround – 1.4.5
Ultimate Member: by Ultimate Member – 2.6.0
WP Menu Cart: by WP Overnight – 2.14.0
WooCommerce Payments: by Automattic – 5.8.1
WooCommerce PayPal Payments: by WooCommerce – 2.0.4
WooCommerce: by Automattic – 7.7.0
Yoast SEO: by Team Yoast – 20.7
Smush: by WPMU DEV – 3.12.6
WP Spell Check Pro: by WP Spell Check – 9.15
WP Spell Check: by WP Spell Check – 9.15
WP Table Builder: by WP Table Builder – 1.4.9
WPForms Lite: by WPForms – 1.8.1.2

### Inactive Plugins (0) ###


### Settings ###

API Enabled: –
Force SSL: ?
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
subscription (subscription)
variable (variable)
variable subscription (variable-subscription)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –
Enforce Approved Product Download Directories: –
HPOS feature screen enabled: –
HPOS feature enabled: –
Order datastore: WC_Order_Data_Store_CPT
HPOS data sync enabled: –

### WC Pages ###

Shop base: #4985 - /shop/
Cart: #4986 - /cart/
Checkout: #4987 - /checkout/
My account: #4988 - /my-account/
Terms and conditions: ? Page not set

### Theme ###

Name: Astra
Version: 4.1.4
Author URL: https://wpastra.com/about/?utm_source=theme_preview&utm_medium=author_link&utm_campaign=astra_theme
Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ?

### Templates ###

Overrides: –

### Subscriptions ###

WCS_DEBUG: ? No
Subscriptions Mode: ? Live
Subscriptions Live URL: https://www.leelatransform.com
Subscriptions-core Library Version: 5.6.0
Subscription Statuses: –
WooCommerce Account Connected: ? No

### Store Setup ###

Country / State: United States (US) — Louisiana

### Subscriptions by Payment Gateway ###


### Payment Gateway Support ###


### WooCommerce PayPal Payments ###

Onboarded: ?
Shop country code: US
WooCommerce currency supported: ?
Advanced Card Processing available in country: ?
Pay Later messaging available in country: ?
Webhook status: ?
Vault enabled: ?
Logging enabled: –
Reference Transactions: –
Used PayPal Checkout plugin: –
Tracking enabled: ?

### Admin ###

Enabled Features: activity-panels
analytics
coupons
customer-effort-score-tracks
import-products-task
experimental-fashion-sample-products
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page

Disabled Features: product-block-editor
minified-js
new-product-management-experience
product-variation-management
settings

Daily Cron: ? Next scheduled: 2023-05-15 21:53:33 -05:00
Options: ?
Notes: 73
Onboarding: completed

### WooCommerce Payments ###

Version: 5.8.1
Connected to WPCOM: Yes
Blog ID: 219016096
Account ID: acct_1N7rTuCAb0KNioAG

### Action Scheduler ###

Complete: 243
Oldest: 2023-04-14 16:43:00 -0500
Newest: 2023-05-14 16:56:57 -0500

Failed: 1
Oldest: 2023-05-14 17:19:15 -0500
Newest: 2023-05-14 17:19:15 -0500

Pending: 5
Oldest: 2023-05-15 16:53:49 -0500
Newest: 2023-05-18 22:30:28 -0500


### Status report information ###

Generated at: 2023-05-15 10:18:52 -05:00
`

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Thread Starter jmccarty04

    (@jmccarty04)

    For further information, here are things I have tried:

    • Removing and reinstalling the plug-in
    • Choosing something different like “Cash on demand”. When I only allow this option, it shows up on the checkout page.
    Plugin Support Syde Niklas

    (@niklasinpsyde)

    Hi @jmccarty04

    Could you please try removing (or adding if already removed) the Credit or debit cards option from the Hide Funding Source(s) setting in the Standard Payments tab, and then saving the settings?

    This may sound like an unrelated suggestion, but please let us know if this results in the buttons and PayPal gateway loading for you. Thanks!

    Kind regards,
    Niklas

    Thread Starter jmccarty04

    (@jmccarty04)

    Hi Niklas,

    I did remove “Credit or Debit Cards” from “Hide funding source”, but it did not fix the issue. Any other suggestions?

    Plugin Support Syde Joost

    (@joostvandevijver)

    Hello @jmccarty04

    Can you do the same (as Niklas asked) but then for both the card payment option and vaulting option? Turn them off/on, save and revert the setting back to how you want it to be.

    If that does not help, you could open a private engagement with us, so we can take a closer look at your settings and other aspects that you probably can’t share on a public forum.

    Please let us know if this other option helped resolve the issue, or if you will open a private thread with us.

    Kind regards,
    Joost

    Thread Starter jmccarty04

    (@jmccarty04)

    Hi Joost:

    This did not help. I will open a private engagement.

    Thanks,

    Jackie

    Plugin Support Syde Joost

    (@joostvandevijver)

    Hello @jmccarty04

    We will wait for you to open this support thread and reply to you within 24h office hours. Please let me know if you don’t hear back from us within that amount of time.

    Kind regards,
    Joost

    Plugin Support Syde Joost

    (@joostvandevijver)

    Hello @jmccarty04

    I see the private engagement was created, and my colleague responded to it. However, it seems to not be progressed for some time. I have asked that this gets reviewed and picked up again. For now, I will mark this support thread as resolved.

    Kind regards,
    Joost

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘“No Available Payment Methods”’ is closed to new replies.