no available payment methods for your state.

Hello @shekman,

No worries, we’ll help you out with this. ??

First, please disable the Payment gateway plugins and keep COD active only and see if that allows you to order with cash.

Also, could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response.

Look forward to hearing back from you.

Okay I deactivated Square activated Cash Only and still see the message. Here is the status report. I don’t think the child theme would be the smoking gun:

### WordPress Environment ###

WordPress address (URL): https://fts.pgi.mybluehost.me
Site address (URL): https://fts.pgi.mybluehost.me
WC Version: 7.0.1
REST API Version: ? 7.0.1
WC Blocks Version: ? 8.5.2
Action Scheduler Version: ? 3.4.0
Log Directory Writable: ?
WP Version: 6.1
WP Multisite: –
WP Memory Limit: 512 MB
WP Debug Mode: –
WP Cron: ?
Language: en_US
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 8.0.24
PHP Post Max Size: 516 MB
PHP Time Limit: 60
PHP Max Input Vars: 1000
cURL Version: 7.85.0
OpenSSL/1.1.1q

SUHOSIN Installed: –
MySQL Version: 5.7.23-23
Max Upload Size: 512 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 7.0.1
WC Database Prefix: IKf_
Total Database Size: 12.74MB
Database Data Size: 10.60MB
Database Index Size: 2.14MB
IKf_woocommerce_sessions: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
IKf_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
IKf_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
IKf_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
IKf_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
IKf_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
IKf_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
IKf_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
IKf_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
IKf_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
IKf_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
IKf_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
IKf_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
IKf_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
IKf_actionscheduler_actions: Data: 0.19MB + Index: 0.11MB + Engine InnoDB
IKf_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
IKf_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
IKf_actionscheduler_logs: Data: 0.08MB + Index: 0.03MB + Engine InnoDB
IKf_ce4wp_abandoned_checkout: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
IKf_ce4wp_contacts: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
IKf_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
IKf_comments: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
IKf_gr_configuration: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
IKf_gr_orders_map: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
IKf_gr_products_map: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
IKf_gr_schedule_jobs_queue: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
IKf_gr_variants_map: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
IKf_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
IKf_mailchimp_carts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
IKf_mailchimp_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
IKf_nextend2_image_storage: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
IKf_nextend2_section_storage: Data: 0.05MB + Index: 0.06MB + Engine InnoDB
IKf_nextend2_smartslider3_generators: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
IKf_nextend2_smartslider3_sliders: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
IKf_nextend2_smartslider3_sliders_xref: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
IKf_nextend2_smartslider3_slides: Data: 0.09MB + Index: 0.11MB + Engine InnoDB
IKf_options: Data: 4.08MB + Index: 0.08MB + Engine InnoDB
IKf_postmeta: Data: 4.45MB + Index: 0.06MB + Engine InnoDB
IKf_posts: Data: 0.23MB + Index: 0.06MB + Engine InnoDB
IKf_tcb_api_error_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
IKf_td_fields: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
IKf_td_groups: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
IKf_termmeta: Data: 0.08MB + Index: 0.03MB + Engine InnoDB
IKf_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
IKf_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
IKf_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
IKf_thrive_reporting_logs: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
IKf_usermeta: Data: 0.03MB + Index: 0.03MB + Engine InnoDB
IKf_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
IKf_wc_admin_notes: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
IKf_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
IKf_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
IKf_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
IKf_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
IKf_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
IKf_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
IKf_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
IKf_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
IKf_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
IKf_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
IKf_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
IKf_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
IKf_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
IKf_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
IKf_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
IKf_woocommerce_square_customers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
IKf_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
IKf_yoast_indexable: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
IKf_yoast_indexable_hierarchy: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
IKf_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
IKf_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
IKf_yoast_seo_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB

### Post Type Counts ###

_tcb_form_settings: 7
attachment: 24
customize_changeset: 1
nav_menu_item: 10
page: 19
post: 3
product: 3
revision: 116
tcb_content_template: 5
tcb_symbol: 11
thrive_demo_page: 1
thrive_demo_post: 1
thrive_layout: 7
thrive_section: 2
thrive_template: 32
thrive_typography: 3
tve_notifications: 1
tve_user_template: 3
wp_global_styles: 1

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (8) ###

GetResponse for WordPress: by GetResponse – 5.5.31
Really Simple SSL: by Really Simple Plugins – 5.3.5
Smart Slider 3: by Nextend – 3.5.1.11
Subscriptions For WooCommerce: by WP Swings – 1.4.5
Thrive Product Manager: by Thrive Themes – 1.4.2
Thrive Architect: by <a href="https://www.thrivethemes.com">Thrive Themes</a> – 3.14
WooCommerce Square: by WooCommerce – 3.2.0
WooCommerce: by Automattic – 7.0.1

### Inactive Plugins (2) ###

Disable Gutenberg: by Jeff Starr – 2.8
WooCommerce Payments: by Automattic – 4.9.0

### Dropin Plugins (2) ###

db-error.php: db-error.php
maintenance.php: maintenance.php

### Must Use Plugins (3) ###

Endurance Browser Cache: by Mike Hansen – 0.4
Endurance Page Cache: by Mike Hansen – 2.2
SSO: by Garth Mortensen
Mike Hansen – 0.4

### Settings ###

API Enabled: –
Force SSL: –
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
subscription (subscription)
variable (variable)
variable subscription (variable-subscription)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –
Enforce Approved Product Download Directories: ?

### WC Pages ###

Shop base: #5 - /shop/
Cart: #6 - /cart/
Checkout: #7 - /checkout/
My account: #8 - /my-account/
Terms and conditions: #3 - /privacy-policy/

### Theme ###

Name: Thrive Theme Builder
Version: 3.12
Author URL: 
Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ?

### Templates ###

Archive Template: Your theme has a woocommerce.php file
you will not be able to override the woocommerce/archive-product.php custom template since woocommerce.php has priority over archive-product.php. This is intended to prevent display issues.

Overrides: –

### Admin ###

Enabled Features: activity-panels
analytics
coupons
customer-effort-score-tracks
experimental-products-task
experimental-import-products-task
experimental-fashion-sample-products
experimental-product-tour
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
multichannel-marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page

Disabled Features: minified-js
new-product-management-experience
settings

Daily Cron: ? Next scheduled: 2022-11-03 16:33:21 +00:00
Options: ?
Notes: 32
Onboarding: skipped

### Action Scheduler ###

Complete: 323
Oldest: 2022-10-19 22:58:31 +0000
Newest: 2022-11-02 16:41:15 +0000

Pending: 10
Oldest: 2022-11-02 17:41:15 +0000
Newest: 2022-11-07 17:30:55 +0000

### Status report information ###

Generated at: 2022-11-02 17:38:15 +00:00

Hi Saif @babylon1999 any updates on this yet?

Hi @shekman

I checked your site and reproduced the issue you are facing here.

Image Link: https://snipboard.io/ydzPNA.jpg

Furthermore, I noticed that the Country and State fields are pre-filled to United States and Colorado respectively.

Can you please share with us a clear screenshot of your General Settings under WooCommerce > Settings > General?

If you don’t already have a screenshot service installed, you can try https://snipboard.io or https://skitch.com/. You can share the direct link to the image as a response to this topic.

Here is the settings https://snipboard.io/eONCzk.jpg
Why would it auto populate?

I deleted the business address in settings and the message was not there but as I typed in my address, the message re-appeared. Here is the fields completely empty and it still shows: https://snipboard.io/BUJ9mx.jpg

Hi @shekman

Here is the settings https://snipboard.io/eONCzk.jpg

Can you please re-share the screenshot here as the link display nothing when accessed?

Why would it auto populate?

There are several factors why this is auto-populated: either a third-party plugin, a custom code, your theme, or settings on your site.

Meanwhile, can you please try to switch to the default Storefront theme and only WooCommerce plugin is enabled and see if this works?

Let us know how it goes!

Okay here is the link to the settings screenshot: https://snipboard.io/7U3GJp.jpg

Here is the checkout/cart page with the default 2022 theme: https://snipboard.io/WrpMyU.jpg

Still same result. Can I provide wordpress logins so you can take a deeper look?

Okay I think we are getting somewhere. Here is the screenshot showing the pay option! https://snipboard.io/yLGYi5.jpg. This is after I deactivated and reactivated Woocomm and the Square integration plugin which is what I need as the actual processor. However when I add the actual card info I still get the Invalid Payment method: https://snipboard.io/zQJOjf.jpg

Now when I deactivate/reactivate woocommerce to see if that resets the Invalid payment message, it goes back to the original message of no payment methods. PLEASE HELP!

Hello,

I can understand where you are coming from.

WooCommerce Square: by WooCommerce – 3.2.0

Be sure to update Square to its latest version, you can do it under WP Dashboard > plugins > Square, and update it.

Then please navigate to WooCommerce > Settings > Square, and please add a business location.

Does that make a difference? Let us know how that goes.

I believe I have this resolved. The issue was the Woocommerce subscription plugin was conflicting with the checkout process. Once I deactivated that plugin, my test payment went thru and the message was not there.

Hello,

Glad to hear that you figured this out. I’ll go ahead and tag this thread as resolved. If you have a few minutes (This is optional), we’d love it if you could share your experience with the community by leaving a review.

Best.