No back end access after update

  • Resolved erau2006

    (@erau2006)


    11 years ago

    I updated the AAM plugin on one of my sites today. After updating I was not able to acces the back end of my site. I receiver this message “You do not have sufficient permissions to access this page.”

    I installed an older version of the plugin and was able to regain access to my site. After regaining access I updated WordPress to version 3.8.1

    I Then tried to update the AAM plugin once agin to V2.2. After the update I get the same message “You do not have sufficient permissions to access this page.”

    I have tried reverting to older versions again to restore my access to the back end of my site but now can not regain access. I have tried deactivating plugins VIA FTP (since I have now admin access) but still can not access the site.

    Can anyone please help me. I need to access this site ASAP

    Thanks so much. This is a wonderful plugin that I use on several sites. This is the first issue that I have ever had.

    https://www.ads-software.com/plugins/advanced-access-manager/

Viewing 5 replies - 1 through 5 (of 5 total)
  • vasyl_m

    (@vasyl_m)

    Hi erau2006,
    Please check this topic: https://wpaam.com/forum/viewtopic.php?f=2&t=3

    There is a script that restore your admin rights.

    Run it and let me know the result. I’ll explain later why it happened.

    Regards,
    Vasyl

    Thread Starter erau2006

    (@erau2006)

    Just sent you an email. Red the post and tried the fix.php file. when I ran the script in my browser i got a fatal error.

    Thanks for the quick reply.

    vasyl_m

    (@vasyl_m)

    Did you use [email protected] email?

    Currently I have nothing in our mailbox.

    Thread Starter erau2006

    (@erau2006)

    I did. the sql file might have been too large I will email you again with a link the the sql file.

    vasyl_m

    (@vasyl_m)

    The issue has been fixed.

    Thank you Austin for all information you gave us.

Viewing 5 replies - 1 through 5 (of 5 total)
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