No Backend after Fancybox update

Hello @alexandergberg,

Thank you for letting us know about this!
This did not happen on our end, so can you please tell us what version of PHP do you have?
You can use this plugin to find out: https://www.ads-software.com/plugins/wordpress-php-info/

Also can you please re-install FancyBox and set WP_DEBUG to true to see if there are any errors on back-end?

Thank you,
Mihaela

PHP Version 5.3.29.

After new install and trying to activate: Parse error: syntax error, unexpected ‘[‘, expecting ‘)’ in /var/www/vhosts/berg-kommunikation.de/subdomains/blog/httpdocs/wp-content/plugins/fancybox-for-wordpress/lib/class-fbfw-plugin-rollback.php on line 47

(without WP-DEBUG)

• This reply was modified 6 years, 4 months ago by alexandergberg.

Thank you for letting me know! This happens because you are using an older PHP version.

Per WordPress’ requirements: https://www.ads-software.com/about/requirements/ it is advised to use the latest PHP version or at least a newer one – at least 5.6.
My recommendation would be to reach out to your hosting company and ask them to update.

In the meantime, we will also work on this and release an update addressing it.

All the best,
Mihaela

Okay, I will try to switch to a newer Version of PHP. Thanks a lot.

Version 3.1.2 released today does not fix my issues. When clicking on an image or PDF file, it used to open a “lightbox” ontop of the page with a greyed out background. This no longer happens with 3.1.2. It now opens in a new browser tab. Rolled back to 3.0.14 again. Thank you for the rollback feature.

I fixed the problem with the new version of 3.1.1 not via updating the PHP-Version to 5.6.x. I installed another plugin called “Easy Fancybox”.

I already had “Easy Fancybox” installed. I still have the problem with 3.1.11 or .12 not opening in a “lightbox” over the existing page. That worked with 3.0.14.

Hello @paulbeck,

Can you please send me your page’s url so I can take a look?

Thank you,
Mihaela

Mihaela,

I have removed 3.1.12 so that our functionality works. There are many places on the site where I use FancyBox to display PDFs and images. They all stopped working when 3.1.11 was released. This page (https://www.azaleas.org/azalea-cities/) is a good example, as it has numerous PDFs as well as images. Clicking on the PDF, with v 3.0.14, opens the PDF in a “lightbox”. In 3.1.12, in a new tab.

Clicking on an image thumbnail starts a carousel ontop of the page, where you can scroll forward and back. All of this fails on 3.1.11 or 12.

Paul Beck

Thank you for explaining, Paul!
I have forwarded your feedback to our dev team and they will release an update in a week or so.

Thank you for being so patient,
Mihaela

Hello @alexandergberg,

We have released an update addressing this.
Please update and let me know how it goes.

@paulbeck,

This happens because there is a conflict between Easy fancy box and FancyBox for WP because the first one uses an older fancybox script.

Best wishes,
Mihaela

@mplusb,

I have removed Easy fancy box and updated FB for WP. Works fine now. I have lost the automatic display of PDFs in a lightbox, which was a nice feature of Easy FB. I just open them in a new tab now.

Thanks for the update. I like the scroll with the mouse wheel, and I especially like the navigation arrows at the edges of the screen rather than on the image. Very useful if the images are different sizes.

Paul Beck