No Body text editing

  • Resolved Nass Kouk

    (@nassos71)


    1 year, 6 months ago

    Hello,

    I am trying to edit [Email text] > Body text, and there is no change in the preview and in the sent email. Other text areas e.g. Additional content work fine. Is there a setting that I am missing?

    I use :
    Decorator 1.2.4
    WordPress: 7.6.1
    Elementor Pro 3.12.3
    Hello theme 2.7.1

    Thank you for your attention.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support WebToffee Support

    (@webtoffeesupport)

    Hi @nassos71,

    Thanks for reaching out. We are sorry for the delayed response.

    Please ensure that there are no JavaScript errors on the specified website by accessing the browser’s developer tools option and selecting the console tab. Additionally, could you kindly reset the email template you created and test it again? Please check it in this manner and inform us of the outcome.

    Thread Starter Nass Kouk

    (@nassos71)

    Thank you for your kind reply but I no longer use the plugin.

Viewing 2 replies - 1 through 2 (of 2 total)
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