No business locations listed

  • Resolved Peter M.

    (@inveress)


    1 year, 5 months ago

    I’ve not yet been successful in setting this up as the Square plugin does not list any business locations in the Business Location dropdown menu.

    I have two locations in my Square account, one physical and one mobile. Both are active. WooCommerce says I am connected to Square. Checking the Square log in WooCommerce, I see that it seems to successfully query Square and retrieve a list of these locations. However, the selection menu remains empty.

    It’s not clear to me why I am not being offered at least one of these locations. What setup or settings can I check, either in Square or in WooCommerce, to confirm that everything is set up as required?

    • This topic was modified 1 year, 5 months ago by Peter M..
Viewing 2 replies - 1 through 2 (of 2 total)

  • Hi Peter,

    I understand you’re missing the locations in your Square settings. Can you check or check in with your host that your php configuration has opcache.save_comments enabled?

    Also please note that for locations to be shown on your WooCommerce Square setting, in addition to your locations being?Active?make sure they have?Credit Card Processing?enabled.

    To enable Credit Card Processing, you will need to go through the process of setting up your account, including verifying your identity. You can verify your identity in your Square dashboard under?Setup Guide > Get Paid > Verify Your Identity.

    https://woocommerce.com/document/woocommerce-square/troubleshooting/#section-3

    Let us know whether you have the setting enabled for opcache and whether or not this information solved the issue for you.

    Have a great rest of your day! ??

    Plugin Support Gabriel – a11n

    (@gabrielfuentes)

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

Viewing 2 replies - 1 through 2 (of 2 total)
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