No campaign triggered anymore when blog post retrieved from trash

  • Hi (me again),

    in v 5.0.5 and before, a campaign was triggered when blog posts were retrieved from trash, just as if they were new posts. I have been using this a lot for testing to a small receiver group before sending to all.

    Now, it is gone. Retrieve from trash does not trigger any campaigns.

    Same for “changing blog category”. This does not trigger a campaign.

    How can I downgrade to the last version before workflows were introduced, which seems to be a major source of very new behavior.

    Best regards,
    Kai

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor Asmi Patel

    (@asmipatel)

    Hi @blubstar,

    In one of the latest version i.e 5.0.6, we have added an improvement within the plugin where it will stop sending post notification for the posts where notification is already sent.

    So if you publish any the post after updating the plugin to above version, only one notification will be sent for those posts.

    This improvement was added because many of the users didn’t like, if the notification emails were automatically sent every time they republish existing posts, so in order to solve that we implemented this.

    If I am understanding it right, you mean to say you publish a post and send it to a test list first and then send it to the main (actual) list.
    > If yes, in order to send the post notification one more time you will need to delete meta key from the post meta table in the database. You can search for a meta key in the post_meta table, key is ig_es_is_post_notified and based on the post id you can delete the respective record in order to send the post notification for that post one more time.

    Also, in order to install the older version of the plugin you can download it from here (end of the page) and install it again on your site.

    Hope this helps.
    Let us know if there’s anything.
    Thank You!

    Thread Starter blubstar

    (@blubstar)

    Hi Asmi,

    ok, I understand. It is a feature (not a bug) ??

    I also understand the workaround through the database, thanks for pointing this out, although it is a bit tedious. I would rather go for a new post with copy&paste then.

    For the future, you might want to consider a customization of this behavior, maybe like this:
    Note, campagins are triggered only ONCE, when an article is first published. By default, no additional campaigns are triggered when an article is modified, retrieved from trash, added to a new category. Here, you can add additional triggers:
    [ ] Re-trigger campaigns when articles are retrieved from trash (treat them like completely NEW posts, all post notifications are triggered)
    [ ] Re-trigger campaigns when articles are added to new category (treat them like NEW posts in the newly added categories, all post notifications for the NEW categories are triggered, but not the already set categories).

    For sure, the “send new when retrieved from trash” is the more fundamental one (and probably quite simple to realize), the second is more tricky and error-prone (and maybe not really needed).

    +1 (my vote) ??

    Best regards,
    Kai

    • This reply was modified 2 years, 10 months ago by blubstar.
    • This reply was modified 2 years, 10 months ago by blubstar.
Viewing 2 replies - 1 through 2 (of 2 total)
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