No categories? No instructions? No support!

  • Resolved ChristineB

    (@christineb)


    5 months, 1 week ago

    I now installed on a BRAND NEW site as weDocs broke my sites (see my 1 star review)

    How does the structure work? I HATE betterdocs, but can’t even get started with weDocs after so many hours of trying, sending in support requests, etc.

    Where are the categories or is this just for hundreds of docs in random order?

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  • Thread Starter ChristineB

    (@christineb)

    So you decided to call categories “sections” and they’re NOWHERE to be seen unless you try to create a new post.

    Maybe that’s why import from betterdocs didn’t work at all.

    Still don’t know though why in another install without betterdocs DRAFT PAGES showed up.

    Really????

    Received NO reply whatsoever to my “feedback” after installing your pro beta on two domains, it’s more of an alpha and NOTHING works.

    So now I’m using the free plugin for further testing.

    • This reply was modified 5 months, 1 week ago by ChristineB.
    Plugin Support Md. Anower Hossain

    (@anowerhossain16)

    Hi @christineb,

    Thanks for your reaching out.

    When you add a section, it will be visible to the frontend. screenshot.
    As the weDocs is a post type so, you need to copy and paste your doc to a section. You can use the default WordPress?export section?to export the docs and import as well.

    If you are still facing any difficulties, we request you contact our technical support for further debugging.

    Thanks and have a nice day.

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