No chance to enter OTP

Hi,

Does the same happen if you temporarily de-activate all other plugins and reload the login page and re-try? If so, are there any error messages in your browser’s JavaScript console?

David

This is exactly what is happening for me as well. What was the resolution?

David

PS the only possible difference is that I CAN enter the code the second time round.

Hi,

As per https://www.ads-software.com/support/guidelines/ please open a new thread. (These aren’t my rules, but we have to abide by them). When you do so, please note the answer to the question immediately preceding your post. I’d also advise trying it on a fresh device that hasn’t visited the site recently as it sounds likely to be page cacheing of the login form in your case.

David