• Resolved pemitchell

    (@pemitchell)


    Hi Isabel,

    Love your plugins!

    I’ve been troubleshooting an issue with the chart not displaying with no success. I went through the pre-support checklist and the troubleshooting guide as well as testing for plugin conflicts and clearing cache.

    I also rolled back to the last two versions released. In all cases the data displays correctly, but with no chart drawing.

    Just wondering if there’s something I might be missing?

    Thanks for any help you can provide! <3

    ### Begin System Info ###

    — Server Info

    Server Software: Apache/2.4.26
    PHP Version: 5.6.30-0+deb8u1
    GD Support: Yes
    PHP_SHLIB_SUFFIX: so
    exec() Function: Enabled
    chmod() Function: Enabled

    — ZodiacPress Info

    swetest file: Okay
    Ephemeris permissions: Executable

    — WordPress Info

    WP Version: 4.8.2
    Multisite: No
    WP_DEBUG: Disabled
    WP Memory Limit: 40M

    — Theme

    Theme Name: divchild
    Theme Version:
    Parent Theme Name: Divi
    Parent Theme Version: 3.0.76
    Is Child Theme: Yes

    — Active Plugins

    Accelerated Mobile Pages by Ahmed Kaludi, Mohammed Kaludi version 0.9.62,
    Akismet Anti-Spam by Automattic version 4.0,
    Appointments+ by WPMU DEV version 2.2.2,
    Bloom by Elegant Themes version 1.2.18,
    CoursePress Pro by WPMU DEV version 2.1.0.2,
    Current Planetary Positions by Isabel Castillo version 2.1.1,
    Daily Moon Forecast by Isabel Castillo version 2.1.1,
    Divi 100 Article Cards by Elegant Themes version 0.0.3,
    Divi 100 Login Page by Elegant Themes version 0.0.1,
    Divi Builder by Elegant Themes version 2.0.38,
    Membership Plugin Captcha by Erock version 1.7,
    Elegant Themes Support by Elegant Themes version 1.3,
    Elegant Themes Updater by Elegant Themes version 1.2,
    Force Regenerate Thumbnails by Pedro Elsner version 2.0.6,
    Google Analytics Dashboard for WP (GADWP) by Alin Marcu version 5.1.1.3,
    Anti-Malware Security and Brute-Force Firewall by Eli Scheetz version 4.17.29,
    Login No Captcha reCAPTCHA by Robert Peake version 1.1.10,
    Membership 2 Pro by WPMU DEV version 1.1.1,
    Monarch Plugin by Elegant Themes version 1.3.20,
    Pretty Links by Blair Williams version 2.1.2,
    Optimize Database after Deleting Revisions by CAGE Web Design | Rolf van Gelder, Eindhoven, The Netherlands version 4.4,
    Signup TOS by WPMU DEV version 1.3.5,
    Sucuri Security – Auditing, Malware Scanner and Hardening by Sucuri Inc. version 1.8.11,
    TinyMCE Advanced by Andrew Ozz version 4.6.3,
    Ultimate Reviews by Etoile Web Design version 1.2.2,
    UpdraftPlus – Backup/Restore by UpdraftPlus.Com, DavidAnderson version 1.13.11,
    User Activity by WPMUDEV version 1.1,
    WooCommerce PDF Invoices & Packing Slips by Ewout Fernhout version 2.0.12,
    WooCommerce by Automattic version 3.1.2,
    Wordfence Security by Wordfence version 6.3.19,
    WordPress Importer by wordpressdotorg version 0.6.3,
    Yoast SEO by Team Yoast version 5.5.1,
    WP Fastest Cache by Emre Vona version 0.8.7.3,
    WP Rollback by WordImpress version 1.5,
    WPMU DEV Dashboard by WPMU DEV version 4.4,
    WPS Hide Login by Remy Perona for WPServeur version 1.1.7,
    ZodiacPress by Isabel Castillo, Cosmic Plugins version 1.5.4,
    ZodiacPress House Systems by Isabel Castillo version 1.2

    ### End System Info ###

    The page I need help with: [log in to see the link]

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