No check boxes or option to deactivate on plugin page

  • Resolved shireenfreeman

    (@shireenfreeman)


    7 years, 7 months ago

    Hi – hoping someone is able to help me here.

    I would like to deactivate or delete a plugin. When I go to the plugin page in the WP CP it lists all the plugins but there is no option to deactivate and no check box to “tick”.

    I automatically updated to the latest version of WP today but this was happening yesterday too.

    Many thanks for any assistance.

Viewing 8 replies - 1 through 8 (of 8 total)
  • Moderator t-p

    (@t-p)

    What happens if you switch to the unedited default Theme (Twenty Sixteen.) for a moment?

    Thread Starter shireenfreeman

    (@shireenfreeman)

    Thanks for the suggestion.

    I tried that now but it is still the same – no check boxes or deactivate options. I have cleared my chache and am busy installing firefox to see if that makes a difference somehow.

    Thread Starter shireenfreeman

    (@shireenfreeman)

    I switched to firefox and still having the same issue.

    Moderator t-p

    (@t-p)

    Have you also tried:
    – Flushing any caching plugins you might be running, as well as server and/or browser caches. Not just your browser, but any op cache or content network cache as well such as Cloudflare. If your host provider has a “Purge Varnish” option or if you can ask your provider to flush memcache on your server. If you are using SiteLock, manage your caching there.
    – deactivating ALL (yes all) plugins temporarily to see if this resolves the problem (plugin functions can interfere). If this works, re-activate them individually (one-by-one) to find the problematic plugin(s).
    – MANUALLY updating. Download a fresh copy of the WordPress .zip file to your computer, unzip it, and use that to copy up all files and folders EXCEPT the wp-config.php file and the /wp-content/ directory. You may need to delete the old wp-admin and wp-includes folders and files on your server before uploading the new ones. Please read the Manual Update directions first.
    – Backup: If you haven’t already done, always backup everything (including your database) before doing any actions, just in case something really goes wrong. You can never have enough backups!

    Thread Starter shireenfreeman

    (@shireenfreeman)

    Thanks for your detailed input! I just opened the control panel and went to the plugin page and – believe it or not – the check boxes and deactivate options were there again! So strange! Should I encounter the problem again I will definitely do as you suggested here. Thanks again!

    Moderator t-p

    (@t-p)

    Glad to know it ??

    Thread Starter shireenfreeman

    (@shireenfreeman)

    As luck would have it, the issue came up again. I followed the suggestions and after deactivating all the plugins from my main CP and reactivating individually, my check boxes and deactivate options returned and I was able to pin point the problem.

    I say luck because had it not been for the support and knowledge here, I would not have learned something new – great community! Big thanks ??

    Moderator t-p

    (@t-p)

    Glad to know it ??

    Which plugin was causing the issue?

Viewing 8 replies - 1 through 8 (of 8 total)
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