No checkbox to disable vaulting

  • Resolved squeaky

    (@squeaky)


    1 year, 4 months ago

    We want to turn on PayLater, but cannot because of the vaulting is enabled.

    However the checkbox to disable the vaulting is nowhere to be found.

    ” You have PayPal vaulting enabled, that’s why Pay Later options are unavailable now. You cannot use both features at the same time.?“

    Question, if I disconnect and reconnect . Do I need to select the standard payment instead of advanced to get the vaulting checkbox?

    WordPress 6.2.2?
    Woocommerce Version 7.8.2?
    WooCommerce PayPal Payments Version 2.1.0

    Thank you

Viewing 1 replies (of 1 total)
  • Plugin Support Krystian from Syde

    (@inpsydekrystian)

    Hello @squeaky

    In the WooCommerce PayPal Payments version 2.1.0, the vaulting setting becomes hidden unless your connected merchant is enabled for Reference Transactions. If you’re unable to enable the Pay in 3 feature, it suggests that vaulting was enabled prior to the update.

    To rectify this, you have a couple of options:

    1. Clear the plugin settings: You can accomplish this via the Connection tab in your WooCommerce PayPal Payments settings.
    2. Downgrade the plugin: Temporarily revert to version 2.0.5, disable the vaulting setting, and then upgrade the plugin again to the current version.

    Remember, it’s crucial to back up your site before implementing these changes.

    Feel free to reach out if you need further guidance. We are more than happy to assist.

    Kind Regards, Krystian

Viewing 1 replies (of 1 total)
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