no confirmation message, no emails

  • Hello
    I am fan of your plugin, but it is not working on this site, https://www.gandhi.ch/reservations/ i tried to deactivate all plugin, even it did not confirm the booking, also no emails being recieved.

    Can you pls have a look? I even installed old versions too, latest too.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author Rustaurius

    (@rustaurius)

    Hello @ihtsham,

    Could you please clarify what you mean by “”even it did not confirm the booking””? Do you mean that you are not able to confirm bookings via the Bookings tab in the plugin admin? Or are you talking about the “Automatically Confirm Below Party Size” option?

    Regarding the other issue, email delivery issues are common and typically come down to ensuring your email matches required server configurations. The FAQ includes a 5-step checklist to help you narrow down the source of email delivery problems:
    https://doc.fivestarplugins.com/plugins/restaurant-reservations/user/faq#no-emails

Viewing 1 replies (of 1 total)
  • The topic ‘no confirmation message, no emails’ is closed to new replies.