No confirmation of bookings without Update of Pro Plugin

Hello. Our agent Dmitrii has sent you an email (request #292017) regarding the reported issue for further investigation, please check.

Hello. We’ll go ahead and mark this thread as resolved as our agent provided all instructions via the support request #292017.

You can always reach out to us via our website whenever you have any questions or concerns.

Bookly support wasn’t much help, despite multiple support requests and a few explanatory emails, their only solution was: Install a third-party plugin to replace the plugins wp-autoupdate that isn’t available by default, or at least can’t be activated all the time (can only be activated if a new plugin update is currently available).

The support team tries hard but is actually quite incompetent to solve the issue.

I will think carefully about whether I use the plugin again for professional purposes, it took more effort than is to be expected from a premium plugin.

We understand your concern regarding plugin updates.

Our recommendations were based on the fact that standard updating process is handled by WordPress. Typically, it’s the responsibility of website owners to ensure that installed plugins are kept updated or to adopt another convenient updating strategy.

We advised disabling the auto-update option for the free Bookly version to prevent situations where the core plugin is updated while all other Bookly items (add-ons) remain on previous versions. This approach aligns with the updating systems of other popular WordPress plugins.

However, we’ve forwarded your concern to the Product team for further review. We’ll explore possible solutions that enable all available Bookly updates to be performed automatically.