No content on cookie page?

  • Resolved Joanna

    (@joannacraig)


    6 months ago

    I have added the script as per the Cookiebot account to my cookie policy page. This was rendering correctly and I could see the content as expected. But a few days later and now the page is blank. I have turned off the caching plugin and the content does not appear.

    I have added this to 5 websites and they are all the same – blank policy pages when there used to be content.

    Please help.

    The page I need help with: [log in to see the link]

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  • Plugin Support hannausercentrics

    (@hannausercentrics)

    Hi Joanna,

    Thank you for reaching out to us!

    I’ve checked the link you shared, and I can confirm that the content of the Cookies declaration is displaying correctly. It’s possible that the issue was related to caching or an incomplete domain scan, but I’m glad to see that the content is now showing up properly.

    If you have any more questions or concerns, please feel free to open a support case with us.

Viewing 1 replies (of 1 total)
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