No contribution when sorting by views

  • Resolved ottut

    (@ottut)


    1 month, 4 weeks ago

    After updating the plugin today:
    When I sort the posts by ‘Views’, the list is empty. What could be the reason for this?

    Many thanks in advance for your support!

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Matthew

    (@mhdizmni)

    Hello @ottut,

    After reviewing this matter, I can confirm that sorting posts by “Views” is functioning as expected.

    Could you please try performing a hard reload of the page by pressing Ctrl + Shift + R?

    If the issue persists, I recommend deactivating all other plugins and then checking the sorting functionality again. There might be a conflict with another plugin. Reactivating the plugins one by one could help identify the source of the issue.

    Let us know if you need further assistance.

    Regards,
    Matthew

    Thread Starter ottut

    (@ottut)

    Hello Matthew,
    Thank you for your reply!
    Sorry, unfortunately it didn’t help.
    Maybe there is an option to install an old version again.
    I would try that out tonight.
    Regards, Uta

    Plugin Support Matthew

    (@mhdizmni)

    Dear @ottut,

    We would greatly appreciate it if you could reach out to us via email at [email protected] so that we can investigate the issue further together.

    Please include the topic URL in your inquiry for reference.

    Regards,
    Matthew

    Thread Starter ottut

    (@ottut)

    Hello Matthew,
    thank you very much!
    I will contact you by e-mail tomorrow.
    Regards, Uta

    Plugin Support Matthew

    (@mhdizmni)

    Dear @ottut,

    We will mark this thread as “resolved” since we haven’t heard back from you in a while.

    Please feel free to reopen it or create a new one if you still need help or have any further questions.

    Thank you!

    Regards,
    Matthew

Viewing 5 replies - 1 through 5 (of 5 total)
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