Viewing 8 replies - 1 through 8 (of 8 total)
  • dreamsoft

    (@dreamsoft)

    same problem for me as well. reported it on the plugin’s website as well – no answer.

    Plugin Author dFactory

    (@dfactory)

    Recent release did not include any changes related to the way the counting is handle – there must be a different reason for this.

    As you’re using JS method please check for any javascript errors on your site.

    Regards,
    Bartosz Arendt
    dfactory team

    • This reply was modified 8 years ago by dFactory.
    Thread Starter ezramod

    (@ezramod)

    Plugin Author dFactory

    (@dfactory)

    I don’t see a plugin AJAX request.

    But there’s a JS issue that could be responsible:

    TypeError: $(…).offset(…) is undefined 1 telefoane-mobile:1072:14

    dreamsoft

    (@dreamsoft)

    I have several websites facing the same problem after the update, so this is update related for sure. After the plugin asked for a database upgrade, no views is counting.
    so, this seems to be a database problem after upgrading it as asked by your plugin.
    any idea why?

    Plugin Author dFactory

    (@dfactory)

    @dreamsoft, are these websites multisite installs?

    dreamsoft

    (@dreamsoft)

    no, they are not.
    I’m using WP Super Cache, and minify with Autoptimize, if it matters

    if using autoptimize & if there are JS errors on the browser console, you might have to do some troubleshooting as described in AO’s FAQ?

Viewing 8 replies - 1 through 8 (of 8 total)
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