• Resolved antweb2

    (@antweb2)


    Hi,

    I’m running Product Feed Pro on a multisite install (subdirectories, e.g. https://www.domain.com/uk).

    Unfortunately I can only create feeds on the default site, not the secondary sites.

    As I said on the default site it all works fine, but on the secondary site the country and channel drop downs are blank and nothing can be selected.

    if I navigate to:
    Product Feed Pro > Settings > Plugin systems check
    I see this info printed out:

    default site:
    System check Status
    WP-Cron enabled True
    PHP-version sufficient True (7)
    Product feed directory writable True
    Product feed XML directory writable True
    Product feed CSV directory writable False
    Product feed TXT directory writable False
    Product feed TSV directory writable False
    Product feed LOGS directory writable True

    secondary site:
    System check Status
    WP-Cron enabled False
    PHP-version sufficient True (7)
    Product feed directory writable True
    Product feed XML directory writable False
    Product feed CSV directory writable False
    Product feed TXT directory writable False
    Product feed TSV directory writable False
    Product feed LOGS directory writable True

    I’m not sure why the XML directory is showing as not writable because AFAIK on a multisite install all sites use the same uploads directory. These are the permissions I see when I look at these folders:

    wp-content/uploads/woo-product-feed-pro drwxrwxr-x
    wp-content/uploads/woo-product-feed-pro/xml drwxrwxr-x

    Any ideas how to fix this?

    In case it is helpful here is the debug info for the secondary site:

    January 15, 2020, 12:38 pm
    Array
    (
    [PHP] => 7
    [Wordpress] => 5.3.2
    [WooCommerce] => 3.8.1
    [WooCommerce Product Feed PRO] => 7.1.8
    )
    Array
    (
    [Single products] => 9
    [Variation products] => 0
    [Total products] => 9
    )
    Array
    (
    )

Viewing 1 replies (of 1 total)
  • Hi antweb2,

    Thanks for using our plugin and reaching out to us. Unfortunately our plugin does not support WP multisite and that’s probably the reason why the drop-downs are not working on your other sites.

    All the best,
    Eva

Viewing 1 replies (of 1 total)
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