Hello Louayr,
Most of the GetSocial apps are free and it’s with most of our users in mind that we offer the product for free. Getting 1 star rating doesn’t help us at all to keep providing this service (which costs us a lot) for free.
I’m sorry that you were disappointed that some of the features were paid but I have to disagree with the creditability claim. On the plugin description you’ll find the following free quotes:
“Share Buttons by GetSocial.io is a free WordPress plugin that enables you to track social shares on WordPress” – True, as our analytics are free.
“Social media shares bar: Add our horizontal and vertical social shares bar and get free social media tracking of the shares made on your website.” – True, as both horizontal and social sharing apps are free as well as their analytics.
“Free Social Sharing Analytics” – True, all included
I’m failing to see the same lack of credibility as you do but mostly I’m sorry for all the users who won’t be able to experiment this free product because they now look at a poorly rated plugin.
I’m sorry (again) that you had a poor experience with the plugin but I have to say, ours was poorer with you.
Best,
John, [Signature moderated]
