• Hi all,

    I updated to the newest Plugin Versions of Woocommerce Mangopay and related Plugins.
    In Sandboxmode everthing works as expected now, payments are working well. Thanks for that.

    In Production mode however, CreditCard payments (CB/VISA/MASTERCARD or Maestro) are not working anymore. After clicking the “pay” button, the site gets dimmed (in order to show the payment form), but then it get stuck. The only thing I can see in the console is that – at that moment where the loading stops – I have a 401: {"error":"Unauthorized API key"} for a strange URL which I cannot relate really: [ids.cdnwidget.com](https://ids.cdnwidget.com/)

    curl '[https://ids.cdnwidget.com/c?cookieID=&deviceID=&iv=&v=&GCH1=3836b517edbee56005b48d7af710dddb&SCH1=23c55b3f704af394cee3afd204a18e2c&GCS1=163114181&GCS2=NWY4MWU3Y2EtNzM2OS00ZjIwLThkMWEtOWJkMDc0NDYyZjA3LmxvY2Fs&pe=false&wsid=&log={"config"%3A{"gmEN"%3Afalse%2C"pixEN"%3Afalse}%2C"apikey"%3A"trvx"%2C"cjsversion"%3A"1.5.9"%2C"loadID"%3A"Rhkj2iasE08TDVE"%2C"timing"%3A{"sessionStorageLoad"%3A8%2C"IDStageStart"%3A9%2C"netComplete"%3A137%2C"obsReqdata"%3A618%2C"obsReqpage"%3A623%2C"obsReqview"%3A624%2C"IDStagePrefire"%3A625}%2C"matches"%3A{"cookie"%3Afalse%2C"LS"%3Afalse}%2C"info"%3A{"isSpoofed"%3Afalse%2C"PM"%3Afalse%2C"DNT"%3Afalse%2C"deviceTimezone"%3A2%2C"extensionID"%3Anull%2C"externalID"%3Anull%2C"agent"%3A{"device"%3Anull}}}](https://ids.cdnwidget.com/c?cookieID=&deviceID=&iv=&v=&GCH1=3836b517edbee56005b48d7af710dddb&SCH1=23c55b3f704af394cee3afd204a18e2c&GCS1=163114181&GCS2=NWY4MWU3Y2EtNzM2OS00ZjIwLThkMWEtOWJkMDc0NDYyZjA3LmxvY2Fs&pe=false&wsid=&log=%7B%22config%22%3A%7B%22gmEN%22%3Afalse%2C%22pixEN%22%3Afalse%7D%2C%22apikey%22%3A%22trvx%22%2C%22cjsversion%22%3A%221.5.9%22%2C%22loadID%22%3A%22Rhkj2iasE08TDVE%22%2C%22timing%22%3A%7B%22sessionStorageLoad%22%3A8%2C%22IDStageStart%22%3A9%2C%22netComplete%22%3A137%2C%22obsReqdata%22%3A618%2C%22obsReqpage%22%3A623%2C%22obsReqview%22%3A624%2C%22IDStagePrefire%22%3A625%7D%2C%22matches%22%3A%7B%22cookie%22%3Afalse%2C%22LS%22%3Afalse%7D%2C%22info%22%3A%7B%22isSpoofed%22%3Afalse%2C%22PM%22%3Afalse%2C%22DNT%22%3Afalse%2C%22deviceTimezone%22%3A2%2C%22extensionID%22%3Anull%2C%22externalID%22%3Anull%2C%22agent%22%3A%7B%22device%22%3Anull%7D%7D%7D)' -H 'User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:93.0) Gecko/20100101 Firefox/93.0' -H 'Accept: */*' -H 'Accept-Language: de,en-US;q=0.7,en;q=0.3' --compressed -H 'Origin: [https://XXXXXXXXXX.de](https://XXXXXXXX.de/)' -H 'Connection: keep-alive' -H 'Sec-Fetch-Dest: empty' -H 'Sec-Fetch-Mode: cors' -H 'Sec-Fetch-Site: cross-site'

    Not sure if this this is related – but in Sandbox mode this URL is not called.

    Used versions:

    MANGOPAY-WooCommerce plugin version: **3.4.3**
    WooCommerce plugin version: **5.7.1**
    WC-Vendors plugin version: **2.3.2**
    Javascript Enabled:**Yes**
    Java Enabled:**No**
    3DS2 forced:**No**
    Wordpress Version:**5.8.1**

    Do you have any advice?

    The Mangopay Support told me to ask here for support.

    Thanks & kind regards

    • This topic was modified 3 years, 4 months ago by jasperpeeters.
Viewing 1 replies (of 1 total)
  • Thread Starter jasperpeeters

    (@jasperpeeters)

    Ok I was able to find the issue.

    In Woocommerce->PaymentSettings->Mangopay: setting the property “Use this page for payment template” to “Use payment form from the bank (default)” did the trick.

    This was previously another (own) site with the required shortcode in it.

    Was this documented somewhere?

Viewing 1 replies (of 1 total)
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