• Resolved Toni

    (@tools4toni)


    This is my original post that you responded to:
    When I activate the plugin no CSS loads. There is content. The only things displayed are a list links – no WP default theme, no theme.

    It was working before on this site. (I use it on other sites too.) I imagine there WAS a plugin conflict. I disabled all plugins. When your plugin is activated, alone, there is no CSS/Theme rendered as described.

    Everything is up to date: Themes, WP, Plugins

    Theme: Being Hueman
    URL: https://toni-english.com/

    I do not have the plugin active right now.

    Thank you

    Additional info requested:

    Notes during issue
    – JetPack mobile theme had been activated.
    – On my desktop: no problem
    – On mobile: problem
    – On different desktops: some problems, some not. I am thinking browsers?

    The only way I can test it/the plugin from home is to pull up my site on my iPhone.

    I do not know about changes from the backend – server, PHP, etc. I don’t pay attention. I have not been notified by my host of any major changes.

    The theme has not changed, ever. The site is a few weeks old.

    Not much info.

    (I need to post this in the support forum for me to keep a record.)

    https://www.ads-software.com/plugins/rs-head-cleaner-lite/

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Contributor redsand

    (@redsand)

    Got the support request and currently working on it.

    Thread Starter Toni

    (@tools4toni)

    I sent you email too.

    Plugins I have activated: get ready, its massive.
    I don’t know that this is worth your time.

    https://toni-english.com/tech-notes/plugins/

    For the record: I think the JetPack mobile view settings are at fault. This is the only site in which I had activated that mobile view option. I have used your plugin on other sites in the past, and do so currently. I have had no issues on other sites and other MultiSite installs.

    Thread Starter Toni

    (@tools4toni)

    I activated your plugin on a subsite of the same MultiSite install. CSS renders fine: No Problems that I see.

    https://toni-english.com/quiz/

    oh hang on, I did not hit the right button yet – YEP! ALL GOOD ON THE SUBSITE.

    I hate JetPack.

    Thread Starter Toni

    (@tools4toni)

    I uninstalled and reinstalled the plugin. After disabling the mobile theme in JetPack.

    So far my site that was not working – is now loading the CSS and theme.

    Lesson learned: Do not use JetPack Mobile Theme

    Cheers!

    Plugin Contributor redsand

    (@redsand)

    Hi Toni,

    Nice work debugging the issue and finding out what the source of the conflict was. I’ll be updating the plugin documentation and adding that to the conflicts list.

    Have a good one!

    – Scott

    Thread Starter Toni

    (@tools4toni)

    Hi,
    Actually that is very exciting for me! So glad I could provide helpful info.

    Cheers!
    Toni

    Plugin Contributor redsand

    (@redsand)

    Right on! ??

    – Scott

Viewing 7 replies - 1 through 7 (of 7 total)
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