No currency enabled

Hello,

Please check all of the following:

1. Go to Wallets -> Adapters. There should be at least one coin adapter with status “Responding”.

2. Check for any JavaScript errors in your browser’s console. If there are any errors (not warnings), these can interfere with the frontend knockout.js templates and thus prevent the views from rendering. Fix any errors and disable plugins that have JavaScript errors.

3. It is possible that one of your server-side caches has retained a stale copy of the HTML or JSON API. Try clearing your server-side cache, if any. If this is the root of the problem, the cache can be configured to work with the plugin. Please let me know which cache was causing the issue and I’ll be able to help.

4. Disable any HTML minifiers/optimizers. These are known to cause this issue. The plugin relies on HTML comments which many optimizers are stripping away.

Please let me know if the problem is resolved by one of these things or not.

with regards
Alex

Thank you for your swift reply. to answer you

1 litecoin test adaptor status is “responding” with a padlock in front

2 i just checked my jave script console i couldnt find any errors

3 Ive cleared the cache

4 i dont have any HTML minifiers/optimizers.

Im still getting the error

but i keep getting this error too in my backend “Updating failed. Error message: The response is not a valid JSON response”.

Hello,

1. You say you’ve cleared the cache. I assume you’ve cleared the server-side cache, not the browser cache.

2. In what screen are you getting “Updating failed. Error message: The response is not a valid JSON response”? What are you doing to get the error message?

3. Can you try deactivating all other plugins? Do you still get the error? Do you still get the error after switching to another theme?

4. IF you have enabled debugging, then also set the constant define( 'WP_DEBUG_DISPLAY', false ); otherwise errors and warnings can creep into the JSON API responses, making them invalid JSON.

5. If all else fails I can login to diagnose the issue. You can contact me here about this if you wish.

with regards

Yes I have cleared my server side cache. Used a plugin “WP” to clear it. But still the same issue. I have found the plugin that caused that error and I have deleted it. What can I do now

Hello,

Thank you for the additional info.

Can you please be more clear? Which plugin did you identify? What problem was it causing? Was the problem resolved after you deleted it?

Also, can you please reply to points 2 and 4?

Alternatively, if you give me access I can try to diagnose the issue myself.

with regards

• This reply was modified 4 years, 10 months ago by dashed-slug.net.