No Custom Properties or Tag Options
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Hi Guys,
We have a number of Gravity forms on our site that power our B2B Account Applications etc.
- One of the needs/requirements we have is the ability to assign userRoles via a Custom Property
- The other need is to tag subscribers (tag or custom property) if they sign up to receive our welcome code. this helps with segmentation and measuring the effectiveness of the promotion.
Currently your main plugins (Omnisend for Woo, or Omnisend for WP) only have the ability to assign a tag/s for any contact sync’d via the plugin. However your Gravity forms Plugin seems to be a one way integration with only the default user properties available. No additional fields or mapping capabilities outside of that. Which limits the value. ie we cant segment our audience correctly.
I showed our Omnisend AE the difference / added value that the Gravity Forms Mailchimp Add-On connector provides. Are you able to update your plugin with the same functionality?
The page I need help with: [log in to see the link]
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https://support.omnisend.com/en/articles/8617559-integration-with-gravity-forms
I note that your support article says custom properties will pass through…
However:
- Naming Convention is not customisable / manually mapped.
- Comes through with a preset, prefix “gravity_forms_” which is factures data if importing data from multiple areas (checkout, sign-up, forms, etc)
- Tags have the same issue for the unneeded prefix and don’t maps as tags, but custom properties (tags post field)
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