No dashboard for user with role librarian

When you say you get no dashboard, what do you get instead? The front end? A blank screen? Something else? Can you post a screen shot somewhere?

Also: what version of WordPress? What webserver software (Apache, IIS, something else?) and its version? What version of PHP? What is the operating system of the *server* (Linux [what distro/version], MS-Windows, MacOSX, *BSD).

Included is a screen shot.

On the right hand side is a safari window where I am logged in as admin
On the left is chrome signed in as wptester (with role librarian)

So all i can ever see is the regular website.
even if i go through the wordpress login it just takes me to the ‘my account’ page

WordPress: 4.5.2
Linux Hosting with cPanel
PHP version 4.0.10.7

link to screenshot
https://www.gamefe.co.uk/screen-shot-2016-05-20-at-20-01-34/

What is this ‘My Account’ page? This is NOT standard WordPress. I am guessing you have some plugin installed that implements the ‘My Account’ page. Neither of these is the standard WordPress Dashboard either (even the admin one), at least from what I can tell from the thumbnails (the image is too big for me to download right now with my dialup connection — I will look at it tomorrow when I am somewhere with high speed internet access).

What happens when you replace the ‘my-account’ phrase in the location field to ‘wp-admin’, eg go to the url ‘https://www.gamefe.co.uk/wp-admin/’ once you have logged in as the wptester user?

it is woo commerce. i see the dashboard now that i deactivated woo commerce.

so i guess i’ll have to find a different plugin if woo commerce is incompatible

Or maybe there is a setting in woo-commerce that can allow *selected* users access to the ‘real’ dashboard, since it *seems* to let your admin user have access to the WP dashboard.

@robert Heller

I am having the same issue as OP, I am not trying to steal the post but not sure if he resolved it or not.

It is important that I have both wooCommerce and Web Librarian work in conjunction for my non profit organization.

I couldn’t resolve using both.

I switched to https://librarika.com to handle the library and ran it in an iframe in the site. not as pretty, but it works.

There is some basic incompatibility between wooCommerce and WebLibrarian. They don’t play nice with each other. I guess I need to research this at some point.

OK, the wooCommerce plugin usurps the ‘normal’ WP wp-admin with its ‘my-account’ page. It does allow the admin bar, but only for aministrators, which gives admins a hook back to the WP dashboard. This is a *serious* incompatibility. I am going to ask on the wooCommerce support forum if there is any work around for this.

I’ve posted a support thread in the wooCommerce support forum:

https://www.ads-software.com/support/topic/wordpress-dashboard-access-by-non-admins?replies=1#post-8581083

OK, I’ve pushed an update to WebLibrarian, with the recent update to WooCommerce, the two plugins should now play nice with each other.

I have added to additional features (short codes for patron record editing) that should better compatibility with WooCommerce.