No Data Being Sent to GA after Plugin Install

  • Resolved agreda

    (@agreda)


    4 years, 6 months ago

    Hi @specialk

    Thanks for your work on this plugin.

    I tested it on our dev site, and though it was working well. I even donated because set-up was so easy for various sites on our multisite network. (I was previously using hard-coded GA tracking via theme edits.) The site must have been rendering cached pages, because the plugin is not working as expected.

    Now after 5± days of using the plugin, no data is being sent to any of our GA Property Views. Realtime reports show no traffic on our busiest sites.

    I have cleared site cache numerous times. Google Tag Assistant shows the tags are properly being added. Viewing source code proves they are there. Yet no data is being displayed any more.

    I have tried the Global Site Tag / gtag.js, and reverted to the Universal Analytics / analytics.js. I have even selected the /head options for placement.

    All troubleshooting steps in the GA support system indicate that everything is set up properly. Yet no data is being received.

    Any suggestions for getting this working?

    A few sites for your review include:
    tripawds.com
    gear.tripawds.com
    nutrition.tripawds.com
    downloads.tripawds.com

    Thanks in advance for any help you can provide!

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Thread Starter agreda

    (@agreda)

    It looks like the filters we had applied in the GA account were no longer firing with the plugin-generated tags. Or firing, rather, and filtering out all data.

    Thanks for the good help! ??

    Sorry for the false alarm.

Viewing 1 replies (of 1 total)
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