No data in GA since upgrade to plugin v 2.1

  • Resolved z4y4ts

    (@z4y4ts)


    6 years, 3 months ago

    Hi,

    This is just terrible. No data is sent to GA after I upgraded to 2.1.
    No visitors, no e-commerce metrics, nothing.

    Please help me restore plugin functionality back to normal.

    Best regards,
    Alexander

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Conversios

    (@tatvic)

    Hi Alexander,

    Thank you for writing to us again!

    We did a quick look of your store & found that our plugin is working well on it. We request you to verify the data again in your GA account.

    Hope this helps!

    Thanks & Regards,

    Thread Starter z4y4ts

    (@z4y4ts)

    Hi @tatvic,

    Thanks for getting back.

    I rechecked GA once again and there’s still no data. You can see the screenshot here -> https://take.ms/Mcjey

    After July, 21st visitors dropped down to zero.

    At the same time, Jetpack’s statistics show there are visitors -> https://take.ms/TWXxO

    So apparently, something’s wrong with the plugin.

    Please let me know if I can provide you more info to solve the problem.

    Best regards,
    Alexander

    Plugin Author Conversios

    (@tatvic)

    Hi Alexander,

    Share the View level access of your analytics account again at analytics2(at)tatvic(dot)com.

    You can also contact us directly on the same id.

    Regards,

Viewing 3 replies - 1 through 3 (of 3 total)
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