No data on dashboard

Hey Alex,

I’d gladly help troubleshoot this with you.

To start, lets get a look at the site scan logs, you should be able to locate those via Security > Logs > Important Events, here you should see Site Scan. Click the “View Details” button on the left of the event, then “Show Raw Details”. Copy that information and paste it in your reply for me to review.

You may want to share the url of the site I can attempt to trigger a lockout. It could potentially be a conflict of some sort as well, you could start by enabling wp-debug and if there’s no errors present, start doing a conflict test on the site to see if any plugins are interfering with Solid Security.

Best,

Kevin
SolidWP Support

Hi Kevin,

Thank you for the help! Much appreciated. Here’s the raw data you mentioned:

id => 205
module => site-scanner
type => critical-issue
code => vulnerable-software
timestamp => 2024-10-21 20:47:27
init_timestamp => 2024-10-21 20:47:17
remote_ip => 2a06:2ec0:1::130
user_id => [empty string]
url => wp-cron
memory_current => 92499368
memory_peak => 92574336
data => Array
results => Array
url => https://www.vasaprevia.nl
version => 1.1
entries => Array
blacklist => Array
0 => Array
report_details => https://transparencyreport.google.com/safe-browsing/search?url=www.vasaprevia.nl
status => clean
vendor => Array
slug => google
label => Google Safe Browsing
vulnerabilities => Array
0 => Array
type => plugin
software => Array
slug => responsive-lightbox
label => Responsive Lightbox
latest_version => null
issues => Array
0 => Array
title => WordPress Responsive Lightbox & Gallery plugin <= 2.4.8 - Cross Site Scripting (XSS) vulnerability description => Cross Site Scripting (XSS) vulnerability discovered by Robert DeVore (Patchstack Alliance) in WordPress Plugin Responsive Lightbox (versions <= 2.4.8) affected_in => <= 2.4.8 fixed_in => [empty string]
references => Array
0 => Array
slug => patchstack
label => PatchStack
refs => Array( 1 )
1 => Array
slug => cve
label => CVE
refs => Array( 1 )
type => Array
label => Cross Site Scripting (XSS)
slug => [empty string]
id => ps-21549
created_at => 2024-10-15T10:14:13+00:00
updated_at => 2024-10-15T10:14:13+00:00
published_at => 2024-10-15T10:13:55+00:00
score => [double] 5.9
score_group => [empty string]
score_vector => [empty string]
is_exploited => [boolean] false
patched_in_ranges => Array()
patch_priority => [integer] 1
link => https://itsec-site-scanner.ithemes.com/vulnerability-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%253D
errors => Array()
cached => [boolean] false

I use this Responsive Lightbox & Gallery plugin on several sites and Solid Security doesn’t list it as a vulnerability on those sites.

The URL of the website = https://www.vasaprevia.nl

Also I just noticed that I cannot use any of the Solid Security tools like “Change WordPress salts” etc. They all give a red warning “Cookie check failed”.

I’ll do the other checks asap. Thnx again for your help!

Best regards, Alex

Hi @boriskrielen,

On the dashboard is says: “No data” in the exclusions and the bans overview graph.

This is actually as designed and good news. It means there have not been any recent lockouts or bans. I think the fact that you (probably) have the Hide Backend module enabled and the WordPress core XMLRPC feature disabled, contributes to this desireable result. It means your site is not currently suffering from automated brute force attacks.

If you would temporarily disable the Hide Backend module, it would make the WordPress login page accessible again. I (or anyone/bots) could then attempt a number of failed login attempts which would then lead to 1 or more (IP) lockouts. Ultimately banning the IP of the attacker. Once such brute force attempts occur on your site, you will start seeing the lockouts/bans data in the SolSec plugin Dashboard page. Trust me ??