No data showing under Ecommerce in Analytics

Hi @estherlooksanddiy

Thank you for reaching out, we’d be happy to see what we can do to help you get setup with Google Analytics.

To help us start could you please send us a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, you can paste it here in your reply.

Once we have that we’ll be happy to investigate further!

Hi Brad,

Sure, sorry for the delay:

### WordPress Environment ###

WordPress address (URL): https://academia.looksanddiy.com
Site address (URL): https://academia.looksanddiy.com
WC Version: 5.8.1
REST API Version: ? 5.8.1
WC Blocks Version: ? 5.9.1
Action Scheduler Version: ? 3.4.0
WC Admin Version: ? 2.7.2
Log Directory Writable: ?
WP Version: 5.9.3
WP Multisite: –
WP Memory Limit: 2 GB
WP Debug Mode: –
WP Cron: ?
Language: es_ES
External object cache: –

### Server Environment ###

Server Info: LiteSpeed
PHP Version: 7.3.33
PHP Post Max Size: 2 GB
PHP Time Limit: -1
PHP Max Input Vars: 1000
cURL Version: 7.71.0
OpenSSL/1.1.1d

SUHOSIN Installed: –
MySQL Version: 5.5.5-10.3.34-MariaDB-cll-lve
Max Upload Size: 2 GB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 5.8.1
WC Database Prefix: wpaca_
Tama?o total de la base de datos: 50.06MB
Tama?o de los datos de la base de datos: 45.36MB
Tama?o del índice de la base de datos: 4.70MB
wpaca_woocommerce_sessions: Datos: 1.31MB + índice: 0.05MB + Motor MyISAM
wpaca_woocommerce_api_keys: Datos: 0.00MB + índice: 0.01MB + Motor MyISAM
wpaca_woocommerce_attribute_taxonomies: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wpaca_woocommerce_downloadable_product_permissions: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wpaca_woocommerce_order_items: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wpaca_woocommerce_order_itemmeta: Datos: 0.03MB + índice: 0.02MB + Motor MyISAM
wpaca_woocommerce_tax_rates: Datos: 0.00MB + índice: 0.01MB + Motor MyISAM
wpaca_woocommerce_tax_rate_locations: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wpaca_woocommerce_shipping_zones: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wpaca_woocommerce_shipping_zone_locations: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wpaca_woocommerce_shipping_zone_methods: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wpaca_woocommerce_payment_tokens: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wpaca_woocommerce_payment_tokenmeta: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wpaca_woocommerce_log: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wpaca_actionscheduler_actions: Datos: 0.53MB + índice: 0.17MB + Motor MyISAM
wpaca_actionscheduler_claims: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wpaca_actionscheduler_groups: Datos: 0.00MB + índice: 0.01MB + Motor MyISAM
wpaca_actionscheduler_logs: Datos: 0.29MB + índice: 0.20MB + Motor MyISAM
wpaca_aepc_custom_audiences: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wpaca_aepc_logs: Datos: 0.58MB + índice: 0.00MB + Motor MyISAM
wpaca_bp_activity: Datos: 1.54MB + índice: 0.68MB + Motor MyISAM
wpaca_bp_activity_meta: Datos: 0.04MB + índice: 0.04MB + Motor MyISAM
wpaca_bp_invitations: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wpaca_bp_notifications: Datos: 0.00MB + índice: 0.01MB + Motor MyISAM
wpaca_bp_notifications_meta: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wpaca_bp_optouts: Datos: 0.02MB + índice: 0.05MB + Motor InnoDB
wpaca_bp_xprofile_data: Datos: 0.05MB + índice: 0.05MB + Motor MyISAM
wpaca_bp_xprofile_fields: Datos: 0.00MB + índice: 0.01MB + Motor MyISAM
wpaca_bp_xprofile_groups: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wpaca_bp_xprofile_meta: Datos: 0.00MB + índice: 0.01MB + Motor MyISAM
wpaca_cmplz_cookiebanners: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wpaca_cmplz_cookies: Datos: 0.05MB + índice: 0.00MB + Motor InnoDB
wpaca_cmplz_services: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wpaca_commentmeta: Datos: 0.01MB + índice: 0.01MB + Motor MyISAM
wpaca_comments: Datos: 0.02MB + índice: 0.01MB + Motor MyISAM
wpaca_e_events: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wpaca_hidemysiteSecure: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wpaca_layerslider: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wpaca_layerslider_revisions: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wpaca_links: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wpaca_mailerlite_checkouts: Datos: 0.05MB + índice: 0.00MB + Motor InnoDB
wpaca_mailerlite_forms: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wpaca_ml_data: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wpaca_ms_snippets: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wpaca_options: Datos: 3.22MB + índice: 0.23MB + Motor MyISAM
wpaca_postmeta: Datos: 24.81MB + índice: 0.54MB + Motor MyISAM
wpaca_posts: Datos: 8.47MB + índice: 0.19MB + Motor MyISAM
wpaca_redirection_404: Datos: 0.12MB + índice: 0.03MB + Motor MyISAM
wpaca_redirection_groups: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wpaca_redirection_items: Datos: 0.00MB + índice: 0.02MB + Motor MyISAM
wpaca_redirection_logs: Datos: 0.04MB + índice: 0.01MB + Motor MyISAM
wpaca_revslider_css: Datos: 0.09MB + índice: 0.00MB + Motor MyISAM
wpaca_revslider_layer_animations: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wpaca_revslider_navigations: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wpaca_revslider_sliders: Datos: 0.01MB + índice: 0.00MB + Motor MyISAM
wpaca_revslider_slides: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wpaca_revslider_static_slides: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wpaca_say_what_strings: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wpaca_sib_model_contact: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wpaca_signups: Datos: 0.25MB + índice: 0.16MB + Motor MyISAM
wpaca_snippets: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wpaca_termmeta: Datos: 0.00MB + índice: 0.01MB + Motor MyISAM
wpaca_terms: Datos: 0.01MB + índice: 0.03MB + Motor MyISAM
wpaca_term_relationships: Datos: 0.01MB + índice: 0.03MB + Motor MyISAM
wpaca_term_taxonomy: Datos: 0.01MB + índice: 0.01MB + Motor MyISAM
wpaca_usermeta: Datos: 2.48MB + índice: 1.22MB + Motor MyISAM
wpaca_users: Datos: 0.13MB + índice: 0.12MB + Motor MyISAM
wpaca_wc_admin_notes: Datos: 0.04MB + índice: 0.00MB + Motor MyISAM
wpaca_wc_admin_note_actions: Datos: 0.01MB + índice: 0.01MB + Motor MyISAM
wpaca_wc_category_lookup: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wpaca_wc_customer_lookup: Datos: 0.00MB + índice: 0.01MB + Motor MyISAM
wpaca_wc_download_log: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wpaca_wc_order_coupon_lookup: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wpaca_wc_order_product_lookup: Datos: 0.00MB + índice: 0.01MB + Motor MyISAM
wpaca_wc_order_stats: Datos: 0.00MB + índice: 0.01MB + Motor MyISAM
wpaca_wc_order_tax_lookup: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wpaca_wc_product_meta_lookup: Datos: 0.00MB + índice: 0.01MB + Motor MyISAM
wpaca_wc_reserved_stock: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wpaca_wc_tax_rate_classes: Datos: 0.00MB + índice: 0.01MB + Motor MyISAM
wpaca_wc_webhooks: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wpaca_wdp_orders: Datos: 0.02MB + índice: 0.05MB + Motor InnoDB
wpaca_wdp_order_items: Datos: 0.02MB + índice: 0.06MB + Motor InnoDB
wpaca_wdp_persistent_rules_cache: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wpaca_wdp_rules: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wpaca_wdr_order_discounts: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wpaca_wdr_order_item_discounts: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wpaca_wdr_rules: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wpaca_wpfm_backup: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wpaca_wpforms_tasks_meta: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wpaca_wpmailsmtp_debug_events: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wpaca_wpmailsmtp_tasks_meta: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wpaca_wpmm_subscribers: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wpaca_wt_iew_action_history: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wpaca_wt_iew_cron: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wpaca_wt_iew_ftp: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wpaca_wt_iew_mapping_template: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wpaca_yoast_indexable: Datos: 0.44MB + índice: 0.31MB + Motor InnoDB
wpaca_yoast_indexable_hierarchy: Datos: 0.02MB + índice: 0.05MB + Motor InnoDB
wpaca_yoast_migrations: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wpaca_yoast_primary_term: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wpaca_yoast_seo_links: Datos: 0.15MB + índice: 0.04MB + Motor MyISAM
wpaca_yoast_seo_meta: Datos: 0.07MB + índice: 0.09MB + Motor MyISAM

### Post Type Counts ###

acf-field: 2
acf-field-group: 1
attachment: 321
bp-email: 122
certificate: 1
course: 15
elementor_library: 15
forum: 3
jp_img_sitemap: 1
jp_sitemap: 1
jp_sitemap_master: 1
nav_menu_item: 26
o-discount: 3
o-list: 1
oembed_cache: 8
page: 40
polylang_mo: 2
post: 1
product: 14
pw_bogo: 1
reply: 2
revision: 1093
shop_coupon: 1
shop_order: 122
topic: 1
unit: 43
user_request: 1
wc_dynamic_pricing: 1
wcct_countdown: 3
wp_global_styles: 1
wpcf7_contact_form: 1
xlwcty_thankyou: 8

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (48) ###

Advanced Dynamic Pricing for WooCommerce: por AlgolPlus – 4.1.0
Akismet Anti-Spam: por Automattic – 4.2.4
Autocomplete WooCommerce Orders: por QuadLayers – 1.5.1
bbPress: por Los colaboradores de bbPress – 2.6.9
BuddyPress: por La Comunidad de BuddyPress – 10.3.0
Code Snippets: por Code Snippets Pro – 3.1.0
Complianz | GDPR/CCPA Cookie Consent: por Really Simple Plugins – 6.1.0.1
Contact Form 7: por Takayuki Miyoshi – 5.5.6.1
Deadline Funnel: por Jack Born – 1.4.3
Elementor: por Elementor.com – 3.6.5
Essential Addons for Elementor: por WPDeveloper – 5.1.2
EventON: por AshanJay – 2.7.3
Hide My Site: por Justin Saad – 2.1
Loco Translate: por Tim Whitlock – 2.6.1
Login as User: por Web357 – 1.4.2
MailerLite - Signup forms (official): por MailerLite – 1.5.5
Pixel Caffeine: por AdEspresso – 2.3.3
Post Featured Video: por Galaxy Weblinks – 1.0
Redirection: por John Godley – 5.2.3
Say What?: por Ademti Software – 2.0.2
UpdraftPlus - Backup/Restore: por UpdraftPlus.Com
DavidAnderson – 1.22.3

User Switching: por John Blackbourn y colaboradores – 1.5.8
Import Export WordPress Users and WooCommerce Customers: por WebToffee – 2.3.0
Vibe Course Module: por Mr.Vibe – 3.9.8.4
Vibe Custom Types: por Mr.Vibe – 3.9.8.2
Vibe ShortCodes: por VibeThemes – 3.9.8.1
Product Customer List for WooCommerce: por Kokomo – 3.0.9
Checkout Field Editor for WooCommerce: por ThemeHigh – 1.6.1
MailerLite - Integración con WooCommerce: por MailerLite – 1.6.6
NextMove Lite - Thank You Page for WooCommerce: por XLPlugins – 2.14.0
EU/UK VAT Compliance for WooCommerce (Free): por David Anderson – 1.27.2
WooCommerce Stripe Gateway: por WooCommerce – 6.4.0
WooCommerce Google Analytics Integration: por WooCommerce – 1.5.9
WooCommerce PayPal Payments: por WooCommerce – 1.6.4 (la actualización a la versión 1.8.0 está disponible)
WooCommerce Shipping & Tax: por WooCommerce – 1.25.28
WooCommerce: por Automattic – 5.8.1 (la actualización a la versión 6.5.1 está disponible)
WordPress Importer: por wordpressdotorg – 0.7
Yoast SEO: por Equipo Yoast – 18.9
Administrador de archivos WP: por mndpsingh287 – 7.1.5
WP Mail SMTP: por WPForms – 3.4.0
WP Maintenance Mode & Coming Soon: por Themeisle – 2.4.3
ReCaptcha v2 for Contact Form 7: por IQComputing – 1.3.9
WPForms Lite: por WPForms – 1.7.3
WPLMS Assignments: por VibeThemes – 3.9.8.1
WPLMS Customizer Plugin: por VibeThemes – 1.0
WPLMS EventOn: por Mr.Vibe – 3.9.8.1
WPLMS Front End: por VibeThemes – 3.9.8.1
WPLMS Demo12 Sample Data: por VibeThemes – 1.0

### Inactive Plugins (24) ###

Advanced Custom Fields: por Elliot Condon – 5.9.5
BadgeOS: por LearningTimes – 3.7.0
BadgeOS Community Add-On: por BadgeOS – 1.3.1
BigBlueButton: por Blindside Networks – 3.0.0-beta.4
BuddyDrive: por mrpritchett – 2.1.2
BuddyPress Social Connect: por VibeThemes – 1.5
Debug Bar: por wordpressdotorg – 1.1.2
Element Pack Lite - Addon for Elementor: por BdThemes – 2.9.1
Facebook for WooCommerce: por Facebook – 2.3.2
Font Awesome: por Font Awesome – 4.1.1
Lingotek Translation: por Lingotek and Frédéric Demarle – 1.5.1
myCred: por myCred – 2.4.5.4
Paid Memberships Pro: por Paid Memberships Pro – 2.8.2
Polylang: por WP SYNTEX – 3.1.2
Prime Slider: por BdThemes – 2.8.1
Really Simple SSL: por Really Simple Plugins – 5.3.2
WooCommerce Admin: por WooCommerce – 3.3.2
WooCommerce Blocks: por Automattic – 4.7.1
WooCommerce PayPal Checkout Gateway: por WooCommerce – 2.1.3
WP Debugging: por Andy Fragen – 2.11.8
WPLMS BadgeOS Add-On: por VibeThemes – 1.3.1
WPLMS BigBluebutton: por VibeThemes,alexhal – 1.4
WPLMS Dashboard: por VibeThemes – 3.9.6
WPLMS MyCred ADDON: por Mr.Vibe – 4.2

### Must Use Plugins (1) ###

Elementor Safe Mode: por Elementor.com – 1.0.0

### Settings ###

API Enabled: –
Force SSL: –
Currency: EUR (€)
Currency Position: right
Thousand Separator: .
Decimal Separator: ,
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Base de la tienda: #491 - /shop/
Carrito: #76 - /cart/
Finalizar compra: #8466 - /checkout/
Mi cuenta: #72 - /my-account/
Términos y condiciones: ? Página sin definir

### Theme ###

Name: WPLMS
Version: 4.070
Author URL: https://www.VibeThemes.com/
Child Theme: ? – Si estás modificando WooCommerce en un tema padre que no has creado personalmente
te recomendamos utilizar un tema hijo. Ver: Cómo crear un tema hijo

WooCommerce Support: ?

### Templates ###

Overrides: wplms/woocommerce/archive-product.php
wplms/woocommerce/cart/cart.php
wplms/woocommerce/checkout/form-checkout.php
wplms/woocommerce/content-product.php
wplms/woocommerce/content-single-product.php
wplms/woocommerce/emails/customer-completed-order.php
wplms/woocommerce/single-product/short-description.php
wplms/woocommerce/single-product/title.php
wplms/woocommerce/single-product.php

### WooCommerce PayPal Payments ###

Onboarded: ?
Shop country code: ES
WooCommerce currency supported: ?
PayPal card processing available in country: ?
Pay Later messaging available in country: –
Webhook status: –
Vault enabled: ?
Logging enabled: –
Reference Transactions: –
Used PayPal Checkout plugin: ?

### Action Scheduler ###

Complete: 1.270
Oldest: 2022-05-01 11:17:26 +0200
Newest: 2022-05-23 20:10:42 +0200

Failed: 1
Oldest: 2020-04-09 16:35:24 +0200
Newest: 2020-04-09 16:35:24 +0200

Pending: 9
Oldest: -0001-11-29 23:45:16 -0014
Newest: 2022-05-30 15:49:08 +0200

### Status report information ###

Generated at: 2022-05-23 20:56:13 +02:00

Thank you,
Esther

Hi Esther,

Thanks for sending that. When I checked the site with the Google Analytics Debugger, it does appear to be sending e-commerce-related data. Is it still not appearing in your dashboard?

Hi @3sonsdevelopment ,

Sadly no data is appearing in my Analytics dashboard, as per the screenshot. How can I investigate further?

Thank you,
Esther

Hello Esther,

Thanks for the update.

Can you check out this article on how to fix missing eCommerce data in Google Analytics and see if it helps you find a solution?

https://www.optimizesmart.com/fix-missing-ecommerce-data-in-google-analytics/

Cheers.

Hi @estherlooksanddiy,

We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

Thanks!