No Data to Display

Hi,

you have some other plugin (or server setting) preventing the tracker from accessing admin-ajax.php. When that resource is accessed, the server redirects the browser to the homepage. You may want to look into why this is happening.

Best,
Camu

Hi camu,

When I navigate to https://pixeldesigns.ca/files/ibd/wp-admin/admin-ajax.php I get a 0, is that supposed to happen? Just trying to figure out if I can use that as a way to tell if it’s not working..

I also wanted to note that I am able to successfully access admin-ajax.php with a jquery ajax call in my theme – does that shed any light on the situation??

Hi camu,

I am actually getting some data now, not sure why it wasn’t working yesterday afternoon, but it now seems to only track 1 specific user.. do you know what could be causing this?

thanks!

I just want to note that I planned on purchasing 2 of the add-ons but I am unsure of whether that will happen if I can’t get this resolved.

@kisabelle, please go to Settings > Advanced and set Enable CDN to No. See if that solves the problem. Our CDN provider is updating the tracker on their network, and the propagation might take a few hours.

Thanks – I have changed the setting and will report back in a little while.

Beautiful!

PROBLEM RESOLVED

I have managed to narrow down the problem, hooray!

Issue: WP Slimstat had no data to display, due to slimstat not having access to the admin-ajax.php file.

Cause: A code in functions.php to prevent access to the wordpress admin area to non-admin users was preventing any access to the admin-ajax.php file except when the logged in user had admin privileges.

Offending code:

add_action( 'admin_init', 'redirect_non_admin_users' );
/**
 * Redirect non-admin users to home page
 */
function redirect_non_admin_users() {
  if ( ! current_user_can( 'manage_options' ) && '/wp-admin/admin-ajax.php' != $_SERVER['PHP_SELF'] ) {
    wp_redirect( home_url() );
    exit;
  }
}

I have replaced the code with the following:

add_action( 'init', 'blockusers_init' );

function blockusers_init() {
  if ( is_admin() && ! current_user_can( 'administrator' ) &&
   ! ( defined( 'DOING_AJAX' ) && DOING_AJAX ) ) {
    wp_redirect( home_url() );
    exit;
  }
}

@camu I really appreciate your help with this. As I suspected it was a problem with the theme I built and no fault of the plugin, I just needed some help with where to look!

Great job with this plugin.

A vote for Slimstat would be a nice way to say thank you ??

Absolutely!

You’re awesome. Much appreciated.