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Resolved danielgc
(@danielgc)

4 years, 10 months ago

Hello! Everything is working fine but one thing: in the new Analytics Page (?page=wc-admin&path=%2Fanalytics%2Fcategories) I see “No data to display” at the end of the table, even when I’ve made 2 test orders that are being correctly shown everywhere else (orders, products, reveneues).

https://share.getcloudapp.com/QwuKrbjj

As you can see, it doesn’t make sense the “No data to display” if I have just under that “0 categories – 7 items sold – $111.73 net sales – 2 orders”. What can I do to see my top categories in sales?

Viewing 5 replies - 1 through 5 (of 5 total)

(@arcangelini)

Thanks for the screenshot it really helped me understand what you were seeing. To get a better understanding of what is going on I will need two things:

1. Please share a copy of your site’s System Status. You can find it via “WooCommerce > Status” then select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response.
2. Could you take a screenshot of your Analytics settings? You can get there by going to Analytics > Settings. Your screenshot should look resemble this one.

What I am looking for in your Analytics setting is to make sure you have enabled all the orders to be displayed in your data. As you can see in the screenshot above you can include and exclude orders depending on their status.

I look forward to hearing back from you!

Thread Starter

danielgc

(@danielgc)

4 years, 10 months ago

Thx a lot Tony! I excluded all but completed because I want to know what I’ve currently sold.

https://share.getcloudapp.com/rRu9R8pp

Is it worth to mention that I’m using COD?

Thread Starter

danielgc

(@danielgc)

4 years, 10 months ago

fwiw, these are the test orders I’ve made:

This reply was modified 4 years, 10 months ago by danielgc.

Thread Starter

danielgc

(@danielgc)

4 years, 10 months ago

My bad, I forgot this:


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This reply was modified 4 years, 10 months ago by danielgc.

Thread Starter

danielgc

(@danielgc)

4 years, 10 months ago

Guess, what, @arcangelini , I’ve just updated WC to 4.1.1 and now everything is working great, thx!

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘No data to display in new Analytics Category’ is closed to new replies.

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