• Resolved isaactannerdempsey

    (@isaactannerdempsey)


    Hi there,

    Shortcode is where it says “what our customers are saying”

    Not displaying reviews slider…

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author cusrev

    (@ivole)

    Thanks for the interest in our plugin!

    Can you please check if you turned on shortcodes in the plugin’s settings (“Review Extensions” tab)?

    Thread Starter isaactannerdempsey

    (@isaactannerdempsey)

    Thanks this answer has solved the issue, can you please check my page because the product pages are displaying customer review count incorrectly. says (0) when there are several reviews.

    Plugin Author cusrev

    (@ivole)

    Can you please let me know how did you create reviews for those products?

    Thread Starter isaactannerdempsey

    (@isaactannerdempsey)

    I imported them from a CSV. Do you think, some of the missing fields are causing this issue?

    What’s the solution?

    Plugin Author cusrev

    (@ivole)

    I think some meta fields might be missing. Can you please let me know which plugin did you use for import?

    Thread Starter isaactannerdempsey

    (@isaactannerdempsey)

    The plugin is called “product review im-exp”

    I added all the other metadata today but there’s been no change in how the reviews are displayed

    Plugin Author cusrev

    (@ivole)

    Thanks for providing additional information.

    I think that the best way forward is to reach out to the developer of that import plugin and ask them to check this issue. Review count on product pages is displayed by the standard WooCommerce, so the import plugin must be missing something that is required by the standard WooCommerce reviews format.

    Alternatively, you can also use the Import utility that comes with our plugin.

    Thread Starter isaactannerdempsey

    (@isaactannerdempsey)

    I didn’t really understand this article but they were able to fix this error. Could you shead of some light on this for me?
    https://www.checkerboard.com/web-development/fix-offers-review-aggregaterating-specified/

Viewing 8 replies - 1 through 8 (of 8 total)
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