No Download for Pro License

  • Resolved dansperfect

    (@dansperfect)


    3 months, 4 weeks ago

    Hi, I just purchased the Pro License but when i login there is no download associated with it for me to download the pro version. Order 418

Viewing 3 replies - 1 through 3 (of 3 total)
  • Moderator Support Moderator

    (@moderator)

    Please contact them directly for help with commercial products: https://help.codexpert.io/docs/codesigner

    Hi @dansperfect

    Thank you for reaching out. We apologize for the inconvenience you’ve experienced.

    We have checked and found that your license is already activated on your site. We hope you have successfully activated the license on your site.

    Additionally, we want to inform you that this platform is for Free users only. Since you are a Premium user, if you are still facing any issues, please go to our website and raise a ticket. Our support representatives will try to assist you with the highest priority.

    Thank you!

    Plugin Support Md.Mustakim Ahmed

    (@mustakim5)

    Hi @dansperfect,

    I hope you’re doing well.

    It’s been a while since we last heard from you, so I’m considering this ticket resolved. If you encounter any further difficulties, please reach out to our support team.

    From here: https://help.codexpert.io/new-ticket

    Best regards,

    Mustakim

Viewing 3 replies - 1 through 3 (of 3 total)
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