no dropdown menu

  • Resolved izeepengeurboetiek

    (@izeepengeurboetiek)


    2 months ago

    Hello, our customers cant choose any payment options.. we can not find the problem..

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Femi

    (@femiyb)

    Hello @izeepengeurboetiek

    I’ve checked your checkout page, and all the payment options seem to be functioning correctly on our end. Are you perhaps referring to the change to the iDEAL 2.0 system? As the bank issuer dropdown has been moved and is no longer displayed directly on the checkout page. Instead, buyers now select their bank on the iDEAL website.

    Could you please clarify exactly what problem your customers are experiencing? This will help us investigate further if there’s any other issue.

    Looking forward to your response.

    Regards,
    Femi.

    Are you perhaps referring to the change to the iDEAL 2.0 system? As the bank issuer dropdown has been moved and is no longer displayed directly on the checkout page. Instead, buyers now select their bank on the iDEAL website.

    I have this problem. What can i do about it? How can i move the dropdown function?

    Plugin Support Femi

    (@femiyb)

    Hello @bometest

    There was a change in iDeal 2.0 update, which is the removal of the issuer list from the WooCommerce checkout page. Now, buyers must select their bank on the hosted page from Mollie/iDeal.

    How can i move the dropdown function?

    If you have a case where you see an empty bank list, please remove “select your bank first” from here: https://imgbb.com/Vpj1X24

    Regards,
    Femi.

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