No duplicate button to Duplicate Campaign

  • HighRollerUSA

    (@highrollerusa)


    2 months ago

    In previous versions of this plugin it seems we were able to hover over a campaign title and it would show a menu that we could Duplicate the campaign. This seems to be gone and replaced with the 3 dot menu button on the right. Even there, the options are only to Edit, Delete, View Report.

    There had been previous mention of plugin conflicts making that option disappear, so just to be sure I created a staging clone site and have only the Icegram plugin enabled. Still no Duplicate on hover or in the 3 dot menu.

    How can we duplicate campaigns in the current version of the plugin?

    Thank you

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor Shubhanshu Kandani

    (@shubhanshukandani)

    Hi @highrollerusa,

    Thank you for reaching out to us! We’re happy to support you.

    Could you please let us know if you’re using the paid version or the free version of the plugin?

    Waiting for your response.

    Thread Starter HighRollerUSA

    (@highrollerusa)

    I am using the Free version.

    Thank you

    Hi @highrollerusa,

    Thanks for your response!

    I am Anupam from Icegram Team

    That’s odd! The option to duplicate a campaign is available in the paid version of the plugin. Could you also let me know which version of the plugin you were previously using? This will help me assist you better.

    Meanwhile, in the free plan, you can copy and paste the campaign content. Have you tried doing that manually?

    Waiting for your input!

    Thread Starter HighRollerUSA

    (@highrollerusa)

    Hm, I have only ever used the free version. I could swear that I had used the “duplicate” feature at some point, but I might be remembering a different plugin or part of WordPress.

    So you’re saying that the “Duplicate Campaign” button is only in the paid version?

    I have found a workaround of saving a campaign as a template, then creating new campaigns from that template. I had hoped there was an easier way to do it.

    Thank you

    Hi @highrollerusa,

    Thank you for your response!

    Below are my answers to your queries.

    Q) So you’re saying that the “Duplicate Campaign” button is only in the paid version?

    Ans) Yes the “Duplicate Campaign” button is only available in the paid version

    To use the free version, you can manually copy the previous campaign and paste it to create a new campaign and then publish it.

    Moreover, I have shared your workaround with my technical team, and they are currently looking into it. If more users demand this feature, we will definitely add it in a future release.

    Warm Regards,

Viewing 5 replies - 1 through 5 (of 5 total)
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