• Resolved johnfinn316

    (@johnfinn316)


    I have tested the whole, site, switched themes, turned off all plugins to see if it would start to flow but to no avail. Can you advise?

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Support Aashik P – a11n

    (@aashik)

    Hi there!

    Am I understanding correctly that you’ve already set up WooCommerce Google Analytics and configured it as per https://docs.woocommerce.com/document/google-analytics-integration/ however it is not working in that no data is sent to Google?

    Or just the order/transaction details are not forwarded over to analytics?

    Would you mind sharing more details about the exact behavior you’re seeing here, along with your store System Status Report?

    You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response.

    Thread Starter johnfinn316

    (@johnfinn316)

    Yes, the visitor data seems to be passed but not the transaction data.

    Here is the support data.

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://cshfurniture.ie
    Site address (URL): https://cshfurniture.ie
    WC Version: 6.2.0
    REST API Version: ? 6.2.0
    WC Blocks Version: ? 6.7.3
    Action Scheduler Version: ? 3.4.0
    WC Admin Version: ? 3.1.0
    Log Directory Writable: ?
    WP Version: 5.9
    WP Multisite: –
    WP Memory Limit: 768 MB
    WP Debug Mode: –
    WP Cron: ?
    Language: en_US
    External object cache: ?
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 7.4.28
    PHP Post Max Size: 256 MB
    PHP Time Limit: 120
    PHP Max Input Vars: 3000
    cURL Version: 7.66.0
    OpenSSL/1.1.1l-fips
    
    SUHOSIN Installed: –
    MySQL Version: 5.7.32-35-log
    Max Upload Size: 256 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?
    
    ### Database ###
    
    WC Database Version: 6.2.0
    WC Database Prefix: rwy_
    Total Database Size: 72.37MB
    Database Data Size: 60.97MB
    Database Index Size: 11.40MB
    rwy_woocommerce_sessions: Data: 20.30MB + Index: 0.43MB + Engine MyISAM
    rwy_woocommerce_api_keys: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    rwy_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    rwy_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    rwy_woocommerce_order_items: Data: 0.06MB + Index: 0.04MB + Engine MyISAM
    rwy_woocommerce_order_itemmeta: Data: 0.50MB + Index: 0.30MB + Engine MyISAM
    rwy_woocommerce_tax_rates: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    rwy_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    rwy_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    rwy_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    rwy_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    rwy_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    rwy_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    rwy_woocommerce_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    rwy_actionscheduler_actions: Data: 0.05MB + Index: 0.04MB + Engine MyISAM
    rwy_actionscheduler_claims: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    rwy_actionscheduler_groups: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    rwy_actionscheduler_logs: Data: 0.04MB + Index: 0.03MB + Engine MyISAM
    rwy_adtribes_my_conversions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    rwy_awb_critical_css: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    rwy_cli_cookie_scan: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    rwy_cli_cookie_scan_categories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    rwy_cli_cookie_scan_cookies: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    rwy_cli_cookie_scan_url: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    rwy_cli_scripts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    rwy_commentmeta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    rwy_comments: Data: 0.17MB + Index: 0.08MB + Engine MyISAM
    rwy_fsmpt_email_logs: Data: 0.27MB + Index: 0.00MB + Engine InnoDB
    rwy_fusion_forms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    rwy_fusion_form_entries: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    rwy_fusion_form_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    rwy_fusion_form_submissions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    rwy_hustle_entries: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    rwy_hustle_entries_meta: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    rwy_hustle_modules: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    rwy_hustle_modules_meta: Data: 0.09MB + Index: 0.03MB + Engine InnoDB
    rwy_hustle_tracking: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
    rwy_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    rwy_options: Data: 6.40MB + Index: 0.09MB + Engine MyISAM
    rwy_postmeta: Data: 6.73MB + Index: 1.17MB + Engine MyISAM
    rwy_posts: Data: 10.05MB + Index: 0.18MB + Engine MyISAM
    rwy_redirection_404: Data: 6.02MB + Index: 7.25MB + Engine InnoDB
    rwy_redirection_groups: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    rwy_redirection_items: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
    rwy_redirection_logs: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    rwy_revslider_css: Data: 0.09MB + Index: 0.01MB + Engine MyISAM
    rwy_revslider_css_bkp: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
    rwy_revslider_layer_animations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    rwy_revslider_layer_animations_bkp: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    rwy_revslider_navigations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    rwy_revslider_navigations_bkp: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    rwy_revslider_sliders: Data: 0.05MB + Index: 0.00MB + Engine MyISAM
    rwy_revslider_sliders_bkp: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    rwy_revslider_slides: Data: 0.16MB + Index: 0.00MB + Engine MyISAM
    rwy_revslider_slides_bkp: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    rwy_revslider_static_slides: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    rwy_revslider_static_slides_bkp: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    rwy_sgs_log_events: Data: 1.52MB + Index: 0.00MB + Engine InnoDB
    rwy_sgs_log_visitors: Data: 0.08MB + Index: 0.00MB + Engine InnoDB
    rwy_smush_dir_images: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    rwy_termmeta: Data: 0.02MB + Index: 0.02MB + Engine MyISAM
    rwy_terms: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    rwy_term_relationships: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
    rwy_term_taxonomy: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    rwy_usermeta: Data: 0.05MB + Index: 0.02MB + Engine MyISAM
    rwy_users: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    rwy_wcpdf_invoice_number: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    rwy_wcpdf_packing_slip_number: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    rwy_wc_admin_notes: Data: 0.03MB + Index: 0.00MB + Engine MyISAM
    rwy_wc_admin_note_actions: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
    rwy_wc_category_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    rwy_wc_customer_lookup: Data: 0.03MB + Index: 0.03MB + Engine MyISAM
    rwy_wc_download_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    rwy_wc_order_coupon_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    rwy_wc_order_product_lookup: Data: 0.04MB + Index: 0.05MB + Engine MyISAM
    rwy_wc_order_stats: Data: 0.03MB + Index: 0.03MB + Engine MyISAM
    rwy_wc_order_tax_lookup: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
    rwy_wc_product_meta_lookup: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    rwy_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    rwy_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    rwy_wc_tax_rate_classes: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    rwy_wc_webhooks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    rwy_wfblockediplog: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    rwy_wfblocks7: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    rwy_wfconfig: Data: 0.40MB + Index: 0.01MB + Engine MyISAM
    rwy_wfcrawlers: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    rwy_wffilechanges: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    rwy_wffilemods: Data: 3.03MB + Index: 0.42MB + Engine MyISAM
    rwy_wfhits: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
    rwy_wfhoover: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    rwy_wfissues: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
    rwy_wfknownfilelist: Data: 1.65MB + Index: 0.18MB + Engine MyISAM
    rwy_wflivetraffichuman: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    rwy_wflocs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    rwy_wflogins: Data: 0.14MB + Index: 0.04MB + Engine MyISAM
    rwy_wfls_2fa_secrets: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    rwy_wfls_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    rwy_wfnotifications: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
    rwy_wfpendingissues: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    rwy_wfreversecache: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    rwy_wfsnipcache: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    rwy_wfstatus: Data: 0.07MB + Index: 0.03MB + Engine MyISAM
    rwy_wftrafficrates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    rwy_woocommerce_authipaycw_cc: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    rwy_woocommerce_authipaycw_documents: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    rwy_woocommerce_authipaycw_ecc: Data: 1.52MB + Index: 0.00MB + Engine InnoDB
    rwy_woocommerce_authipaycw_schema_version: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    rwy_woocommerce_authipaycw_storage: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    rwy_woocommerce_authipaycw_transactions: Data: 0.25MB + Index: 0.00MB + Engine InnoDB
    rwy_wpfm_backup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    rwy_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    rwy_wpmailsmtp_debug_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    rwy_wpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    rwy_yoast_indexable: Data: 0.36MB + Index: 0.10MB + Engine MyISAM
    rwy_yoast_indexable_hierarchy: Data: 0.01MB + Index: 0.03MB + Engine MyISAM
    rwy_yoast_migrations: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    rwy_yoast_primary_term: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    rwy_yoast_seo_links: Data: 0.08MB + Index: 0.02MB + Engine MyISAM
    rwy_yoast_seo_meta: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
    
    ### Post Type Counts ###
    
    attachment: 461
    avada_faq: 1
    cookielawinfo: 6
    custom_css: 1
    customize_changeset: 1
    fusion_element: 5
    fusion_form: 2
    fusion_tb_layout: 3
    fusion_tb_section: 3
    nav_menu_item: 22
    oembed_cache: 2
    page: 21
    pi_shipping_method: 3
    post: 2
    postman_sent_mail: 146
    product: 65
    revision: 448
    schema: 2
    shop_order: 439
    shop_order_refund: 3
    slide: 1
    wapf_product: 18
    wpcf7_contact_form: 2
    
    ### Security ###
    
    Secure connection (HTTPS): ?
    Hide errors from visitors: ?
    
    ### Active Plugins (27) ###
    
    Advanced Free - Flat shipping WooCommerce - Pro: by PI Websolution – 1.2.0
    Advanced Product Fields Pro for WooCommerce: by StudioWombat – 1.9.2
    All-in-One WP Migration Google Drive Extension: by ServMask – 2.69
    All-in-One WP Migration: by ServMask – 7.55
    Contact Form 7: by Takayuki Miyoshi – 5.5.5
    GDPR Cookie Consent: by WebToffee – 2.1.1
    Join.chat: by Creame – 4.3.1
    Yoast Duplicate Post: by Enrico Battocchi & Team Yoast – 4.4
    Google Tag Manager for WordPress: by Thomas Geiger – 1.14.2
    FluentSMTP: by FluentSMTP & WPManageNinja Team – 2.1.0
    Avada Builder: by ThemeFusion – 3.6.1
    Avada Core: by ThemeFusion – 5.6.1
    WooCommerce Load More Products: by BeRocket – 1.1.9.4
    Product Videos for Woocommerce: by ApiGenius.io – 2.1.0
    Redirection: by John Godley – 5.2.3
    Slider Revolution WP Gallery Add-On: by ThemePunch – 2.0.2
    Slider Revolution: by ThemePunch – 6.5.14
    Schema: by Hesham – 1.7.9.4
    SiteGround Optimizer: by SiteGround – 7.0.3
    SVG Support: by Benbodhi – 2.4.2
    Product Feed PRO for WooCommerce: by AdTribes.io – 11.3.0
    WooCommerce Google Analytics Integration: by WooCommerce – 1.5.8
    WooCommerce PDF Invoices & Packing Slips: by WP Overnight – 2.13.1
    WooCommerce: by Automattic – 6.2.0
    WooCommerce AuthipayCw: by customweb GmbH – 4.0.55
    Yoast SEO: by Team Yoast – 18.1
    WPForms Lite: by WPForms – 1.7.2.1
    
    ### Inactive Plugins (5) ###
    
    Branda Pro: by WPMU DEV – 3.4.5
    Simple Custom CSS and JS: by SilkyPress.com – 3.38.1
    SiteGround Security: by SiteGround – 1.1.3
    WooCommerce Order Test: by WP Fix It – 1.6
    WooCommerce Stripe Gateway: by WooCommerce – 6.2.0
    
    ### Dropin Plugins (2) ###
    
    advanced-cache.php: advanced-cache.php
    object-cache.php: Memcached
    
    ### Settings ###
    
    API Enabled: –
    Force SSL: –
    Currency: EUR (€)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: –
    
    ### WC Pages ###
    
    Shop base: #341 - /shop/
    Cart: ? Page does not contain the [woocommerce_cart] shortcode or the woocommerce/cart block.
    Checkout: ? Page does not contain the [woocommerce_checkout] shortcode or the woocommerce/checkout block.
    My account: ? Page does not contain the [woocommerce_my_account] shortcode.
    Terms and conditions: #1798 - /terms-conditions/
    
    ### Theme ###
    
    Name: Avada Child
    Version: 1.0.0
    Author URL: https://theme-fusion.com
    Child Theme: ?
    Parent Theme Name: Avada
    Parent Theme Version: 7.6.1
    Parent Theme Author URL: https://themeforest.net/user/ThemeFusion
    WooCommerce Support: ?
    
    ### Templates ###
    
    Overrides: Avada/woocommerce/cart/cart.php
    Avada/woocommerce/checkout/form-pay.php
    Avada/woocommerce/checkout/review-order.php
    Avada-Child-Theme/woocommerce/checkout/thankyou.php
    Avada/woocommerce/loop/loop-start.php
    Avada/woocommerce/single-product/add-to-cart/variable.php
    Avada/woocommerce/single-product/short-description.php
    Avada/woocommerce/single-product/tabs/additional-information.php
    Avada/woocommerce/single-product/tabs/description.php
    
    ### Action Scheduler ###
    
    Complete: 183
    Oldest: 2022-01-24 15:29:57 +0000
    Newest: 2022-02-22 11:02:57 +0000
    
    Pending: 5
    Oldest: 2022-02-23 07:20:14 +0000
    Newest: 2022-02-28 14:16:15 +0000
    
    ### Status report information ###
    
    Generated at: 2022-02-22 12:19:55 +00:00
    
    thomasnorden

    (@thomasnorden)

    I just happened to look at one of my client’s sites and I realize that no e-commerce data has been sent since mid October last year?! Everyting is uptodate.

    Visitor data is passed along, but no e-commerce data. I have checked in Google Tag Manager and the datalayer seems to fire just fine, but for some reason the data doesn’t register in GA.

    –//

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://www.eteritique.se
    Site address (URL): https://www.eteritique.se
    WC Version: 6.2.0
    REST API Version: ? 6.2.0
    WC Blocks Version: ? 6.7.3
    Action Scheduler Version: ? 3.4.0
    WC Admin Version: ? 3.1.0
    Log Directory Writable: ?
    WP Version: 5.9.1
    WP Multisite: –
    WP Memory Limit: 1 GB
    WP Debug Mode: –
    WP Cron: ?
    Language: sv_SE
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 7.4.26
    PHP Post Max Size: 100 MB
    PHP Time Limit: 3600
    PHP Max Input Vars: 10000
    cURL Version: 7.58.0
    OpenSSL/1.1.1
    
    SUHOSIN Installed: –
    MySQL Version: 5.7.36-39-log
    Max Upload Size: 50 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?
    
    ### Database ###
    
    WC Database Version: 6.2.0
    WC Database Prefix: wp_
    Total databasstorlek: 184.54MB
    Datastorlek f?r databas: 132.18MB
    Indexstorlek f?r databas: 52.36MB
    wp_woocommerce_sessions: Data: 2.02MB + Index: 0.02MB + Motor InnoDB
    wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Motor InnoDB
    wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Motor InnoDB
    wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Motor InnoDB
    wp_woocommerce_order_items: Data: 1.52MB + Index: 0.50MB + Motor InnoDB
    wp_woocommerce_order_itemmeta: Data: 11.52MB + Index: 9.03MB + Motor InnoDB
    wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Motor InnoDB
    wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.05MB + Motor InnoDB
    wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Motor InnoDB
    wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.05MB + Motor InnoDB
    wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Motor InnoDB
    wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Motor InnoDB
    wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Motor InnoDB
    wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Motor InnoDB
    wp_actionscheduler_actions: Data: 1.02MB + Index: 0.45MB + Motor InnoDB
    wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Motor InnoDB
    wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Motor InnoDB
    wp_actionscheduler_logs: Data: 1.02MB + Index: 0.19MB + Motor InnoDB
    wp_affiliate_wp_affiliatemeta: Data: 0.02MB + Index: 0.03MB + Motor InnoDB
    wp_affiliate_wp_affiliates: Data: 0.02MB + Index: 0.02MB + Motor InnoDB
    wp_affiliate_wp_campaigns: Data: 0.02MB + Index: 0.03MB + Motor InnoDB
    wp_affiliate_wp_coupons: Data: 0.02MB + Index: 0.02MB + Motor InnoDB
    wp_affiliate_wp_creatives: Data: 0.02MB + Index: 0.02MB + Motor InnoDB
    wp_affiliate_wp_customermeta: Data: 0.02MB + Index: 0.03MB + Motor InnoDB
    wp_affiliate_wp_customers: Data: 0.05MB + Index: 0.03MB + Motor InnoDB
    wp_affiliate_wp_payouts: Data: 0.02MB + Index: 0.03MB + Motor InnoDB
    wp_affiliate_wp_referralmeta: Data: 0.02MB + Index: 0.03MB + Motor InnoDB
    wp_affiliate_wp_referrals: Data: 0.25MB + Index: 0.02MB + Motor InnoDB
    wp_affiliate_wp_rest_consumers: Data: 0.02MB + Index: 0.02MB + Motor InnoDB
    wp_affiliate_wp_sales: Data: 0.02MB + Index: 0.02MB + Motor InnoDB
    wp_affiliate_wp_visits: Data: 0.02MB + Index: 0.02MB + Motor InnoDB
    wp_commentmeta: Data: 0.16MB + Index: 0.17MB + Motor InnoDB
    wp_comments: Data: 3.52MB + Index: 3.33MB + Motor InnoDB
    wp_failed_jobs: Data: 0.02MB + Index: 0.00MB + Motor InnoDB
    wp_links: Data: 0.02MB + Index: 0.02MB + Motor InnoDB
    wp_mailchimp_carts: Data: 0.02MB + Index: 0.00MB + Motor InnoDB
    wp_mc4wp_log: Data: 0.06MB + Index: 0.00MB + Motor InnoDB
    wp_ngg_album: Data: 0.02MB + Index: 0.00MB + Motor InnoDB
    wp_ngg_gallery: Data: 0.02MB + Index: 0.00MB + Motor InnoDB
    wp_ngg_pictures: Data: 0.06MB + Index: 0.02MB + Motor InnoDB
    wp_options: Data: 5.47MB + Index: 0.23MB + Motor InnoDB
    wp_postmeta: Data: 42.59MB + Index: 24.02MB + Motor InnoDB
    wp_posts: Data: 4.52MB + Index: 2.55MB + Motor InnoDB
    wp_queue: Data: 0.02MB + Index: 0.00MB + Motor InnoDB
    wp_redirection_404: Data: 8.52MB + Index: 5.55MB + Motor InnoDB
    wp_redirection_groups: Data: 0.02MB + Index: 0.03MB + Motor InnoDB
    wp_redirection_items: Data: 0.02MB + Index: 0.09MB + Motor InnoDB
    wp_redirection_logs: Data: 0.02MB + Index: 0.05MB + Motor InnoDB
    wp_revslider_css: Data: 0.13MB + Index: 0.02MB + Motor InnoDB
    wp_revslider_layer_animations: Data: 0.02MB + Index: 0.02MB + Motor InnoDB
    wp_revslider_navigations: Data: 0.02MB + Index: 0.00MB + Motor InnoDB
    wp_revslider_settings: Data: 0.02MB + Index: 0.00MB + Motor InnoDB
    wp_revslider_sliders: Data: 0.05MB + Index: 0.02MB + Motor InnoDB
    wp_revslider_slides: Data: 0.03MB + Index: 0.02MB + Motor InnoDB
    wp_revslider_static_slides: Data: 0.02MB + Index: 0.02MB + Motor InnoDB
    wp_sello_channelconnector_categories: Data: 0.02MB + Index: 0.03MB + Motor InnoDB
    wp_sello_channelconnector_integrations: Data: 0.02MB + Index: 0.00MB + Motor InnoDB
    wp_sello_channelconnector_orders: Data: 0.02MB + Index: 0.00MB + Motor InnoDB
    wp_shortpixel_folders: Data: 0.02MB + Index: 0.02MB + Motor InnoDB
    wp_shortpixel_meta: Data: 0.02MB + Index: 0.02MB + Motor InnoDB
    wp_social_users: Data: 0.02MB + Index: 0.03MB + Motor InnoDB
    wp_termmeta: Data: 0.06MB + Index: 0.03MB + Motor InnoDB
    wp_terms: Data: 0.02MB + Index: 0.03MB + Motor InnoDB
    wp_term_relationships: Data: 0.17MB + Index: 0.11MB + Motor InnoDB
    wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Motor InnoDB
    wp_usermeta: Data: 0.36MB + Index: 0.27MB + Motor InnoDB
    wp_users: Data: 0.05MB + Index: 0.05MB + Motor InnoDB
    wp_wcpdf_invoice_number: Data: 0.06MB + Index: 0.00MB + Motor InnoDB
    wp_wcpdf_packing_slip_number: Data: 0.02MB + Index: 0.00MB + Motor InnoDB
    wp_wc_admin_notes: Data: 0.06MB + Index: 0.00MB + Motor InnoDB
    wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Motor InnoDB
    wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Motor InnoDB
    wp_wc_customer_lookup: Data: 0.30MB + Index: 0.25MB + Motor InnoDB
    wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Motor InnoDB
    wp_wc_gpf_render_cache: Data: 0.02MB + Index: 0.02MB + Motor InnoDB
    wp_wc_order_bundle_lookup: Data: 0.02MB + Index: 0.09MB + Motor InnoDB
    wp_wc_order_coupon_lookup: Data: 0.09MB + Index: 0.13MB + Motor InnoDB
    wp_wc_order_product_lookup: Data: 1.52MB + Index: 1.16MB + Motor InnoDB
    wp_wc_order_stats: Data: 1.52MB + Index: 0.52MB + Motor InnoDB
    wp_wc_order_tax_lookup: Data: 0.38MB + Index: 0.34MB + Motor InnoDB
    wp_wc_product_meta_lookup: Data: 0.09MB + Index: 0.13MB + Motor InnoDB
    wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Motor InnoDB
    wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Motor InnoDB
    wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Motor InnoDB
    wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Motor InnoDB
    wp_wdslayer: Data: 0.02MB + Index: 0.00MB + Motor InnoDB
    wp_wdsslide: Data: 0.02MB + Index: 0.00MB + Motor InnoDB
    wp_wdsslider: Data: 0.02MB + Index: 0.00MB + Motor InnoDB
    wp_woocommerce_bundled_itemmeta: Data: 0.02MB + Index: 0.03MB + Motor InnoDB
    wp_woocommerce_bundled_items: Data: 0.02MB + Index: 0.03MB + Motor InnoDB
    wp_woocommerce_gpf_google_taxonomy: Data: 2.52MB + Index: 0.23MB + Motor InnoDB
    wp_wpfm_backup: Data: 0.02MB + Index: 0.00MB + Motor InnoDB
    wp_wpmailsmtp_debug_events: Data: 0.02MB + Index: 0.00MB + Motor InnoDB
    wp_wpmailsmtp_tasks_meta: Data: 0.06MB + Index: 0.00MB + Motor InnoDB
    wp_wpr_rucss_resources: Data: 2.52MB + Index: 0.06MB + Motor InnoDB
    wp_wpr_rucss_used_css: Data: 34.52MB + Index: 0.11MB + Motor InnoDB
    wp_yith_wcwl: Data: 0.05MB + Index: 0.02MB + Motor InnoDB
    wp_yith_wcwl_lists: Data: 0.06MB + Index: 0.05MB + Motor InnoDB
    wp_yoast_indexable: Data: 3.52MB + Index: 1.11MB + Motor InnoDB
    wp_yoast_indexable_hierarchy: Data: 0.08MB + Index: 0.08MB + Motor InnoDB
    wp_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Motor InnoDB
    wp_yoast_primary_term: Data: 0.06MB + Index: 0.03MB + Motor InnoDB
    wp_yoast_seo_links: Data: 0.23MB + Index: 0.17MB + Motor InnoDB
    wp_yoast_seo_meta: Data: 0.13MB + Index: 0.00MB + Motor InnoDB
    
    ### Post Type Counts ###
    
    acf: 2
    acf-field: 7
    acf-field-group: 2
    amn_mi-lite: 3
    attachment: 2417
    blocks: 3
    custom_css: 1
    display_type: 7
    displayed_gallery: 1
    flamingo_contact: 298
    flamingo_inbound: 395
    gal_display_source: 5
    landing-page: 3
    lightbox_library: 7
    mc4wp-form: 1
    nav_menu_item: 50
    oembed_cache: 146
    omapi: 2
    page: 71
    post: 64
    product: 316
    product_variation: 8
    pw_bogo: 1
    revision: 15
    shop_coupon: 43
    shop_order: 4696
    shop_order_refund: 17
    sidebar: 1
    wc_product_tab: 1
    wpcf7_contact_form: 3
    
    ### Security ###
    
    Secure connection (HTTPS): ?
    Hide errors from visitors: ?
    
    ### Active Plugins (38) ###
    
    Advanced Custom Fields PRO: av Delicious Brains – 5.11.4
    AffiliateWP: av Sandhills Development
    LLC – 2.9.1
    
    Akismet Anti-Spam: av Automattic – 4.2.2
    Classic Editor: av Bidragsgivare till WordPress – 1.6.2
    Contact Form 7: av Takayuki Miyoshi – 5.5.5
    Yoast Duplicate Post: av Enrico Battocchi & Team Yoast – 4.4
    Google Tag Manager for WordPress: av Thomas Geiger – 1.14.2
    Enable Media Replace: av ShortPixel – 3.6.3
    Facebook for WooCommerce: av Facebook – 2.6.10
    Flamingo: av Takayuki Miyoshi – 2.2.3
    Insert Headers and Footers: av WPBeginner – 1.6.0
    JWT Authentication for WP-API: av Enrique Chavez – 1.2.6
    Klarna Checkout for WooCommerce: av Krokedil – 2.6.4
    Klarna Order Management for WooCommerce: av klarna
    krokedil – 1.6.8
    
    Loco Translate: av Tim Whitlock – 2.5.8
    MC4WP: Mailchimp for WordPress: av ibericode – 4.8.6
    MC4WP: Mailchimp for WordPress Premium: av ibericode – 4.8.20
    OptinMonster: av OptinMonster Team – 2.6.11
    PW WooCommerce BOGO Pro: av Pimwick
    LLC – 2.138
    
    PW WooCommerce Bulk Edit Pro: av Pimwick
    LLC – 2.294
    
    Redirection: av John Godley – 5.2.3
    Sello ChannelConnector: av Sello – 1.5.1
    ShortPixel Image Optimizer: av ShortPixel – 4.22.8
    Advanced Order Export For WooCommerce: av AlgolPlus – 3.2.2
    WooCommerce Extended Coupon Features FREE: av Soft79 – 3.2.8
    WooCommerce Klarna Gateway: av WooCommerce – 2.5.14
    WooCommerce Stripe Gateway: av WooCommerce – 6.2.0
    WooCommerce Google Analytics Integration: av WooCommerce – 1.5.8
    WooCommerce Header Category Image: av Get Bowtied – 1.0.0
    WooCommerce PDF Invoices & Packing Slips: av WP Overnight – 2.13.1
    WooCommerce Product Bundles: av WooCommerce – 6.14.0
    WooCommerce Google Product Feed: av Ademti Software Ltd. – 10.5.3
    WooCommerce Product Search: av itthinx – 1.8.1
    WooCommerce Tab Manager: av SkyVerge – 1.0.8 (en uppdatering till version 1.14.1 finns tillg?nglig)
    WooCommerce: av Automattic – 6.2.0
    Yoast SEO: av Team Yoast – 18.2
    WP Mail SMTP: av WPForms – 3.3.0
    Yotpo Social Reviews for Woocommerce: av Yotpo – 1.1.8
    
    ### Inactive Plugins (4) ###
    
    IT-St?d WooCommerce: av Robert Siik – 1.0.0
    PhastPress: av Albert Peschar – 2.1
    WP Rocket: av WP Media – 3.10.8
    Yoast SEO: WooCommerce: av Team Yoast – 12.4
    
    ### Dropin Plugins (1) ###
    
    advanced-cache.php: advanced-cache.php
    
    ### Must Use Plugins (6) ###
    
    Force Strong Passwords - WPE Edition: av Jason Cosper – 1.8.0
    WPE ElasticPress Autosuggest Logger: av WP Engine – 1.0.0
    WP Engine Cache Plugin: av WP Engine – 1.0.5
    WP Engine Seamless Login Plugin: av WP Engine – 1.5.5
    WP Engine Security Auditor: av wpengine – 1.0.10
    WP Engine System: av WP Engine – 5.0.1
    
    ### Settings ###
    
    API Enabled: ?
    Force SSL: –
    Currency: SEK (kr)
    Currency Position: right_space
    Thousand Separator: .
    Decimal Separator: ,
    Number of Decimals: 2
    Taxonomies: Product Types: bundle (bundle)
    external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: ?
    
    ### WC Pages ###
    
    Butikbas: #607 - /shop/
    Varukorg: #608 - /cart/
    Kassan: #609 - /checkout/
    Mitt konto: #610 - /my-account/
    Allm?nna villkor: #668 - /shop/kopvillkor/
    
    ### Theme ###
    
    Name: Flatsome Child
    Version: 3.0
    Author URL: 
    Child Theme: ?
    Parent Theme Name: Flatsome
    Parent Theme Version: 3.15.3
    Parent Theme Author URL: https://www.uxthemes.com/
    WooCommerce Support: ?
    
    ### Templates ###
    
    Overrides: flatsome/woocommerce/archive-product.php
    flatsome/woocommerce/cart/cart-empty.php
    flatsome/woocommerce/cart/cart-shipping.php
    flatsome-child/woocommerce/cart/cart.php
    flatsome/woocommerce/checkout/form-checkout.php
    flatsome/woocommerce/checkout/form-coupon.php
    flatsome/woocommerce/checkout/terms.php
    flatsome/woocommerce/checkout/thankyou.php
    flatsome/woocommerce/content-product-cat.php
    flatsome/woocommerce/content-product.php
    flatsome/woocommerce/content-single-product.php
    flatsome/woocommerce/content-widget-product.php
    flatsome/woocommerce/global/breadcrumb.php
    flatsome/woocommerce/global/quantity-input.php
    flatsome/woocommerce/global/wrapper-end.php
    flatsome/woocommerce/global/wrapper-start.php
    flatsome/woocommerce/loop/loop-end.php
    flatsome/woocommerce/loop/loop-start.php
    flatsome/woocommerce/loop/pagination.php
    flatsome/woocommerce/loop/result-count.php
    flatsome/woocommerce/loop/sale-flash.php
    flatsome/woocommerce/myaccount/form-login.php
    flatsome/woocommerce/myaccount/navigation.php
    flatsome/woocommerce/notices/error.php
    flatsome/woocommerce/notices/notice.php
    flatsome/woocommerce/notices/success.php
    flatsome/woocommerce/product-searchform.php
    flatsome/woocommerce/single-product/photoswipe.php
    flatsome/woocommerce/single-product/price.php
    flatsome/woocommerce/single-product/product-image.php
    flatsome/woocommerce/single-product/product-thumbnails.php
    flatsome/woocommerce/single-product/rating.php
    flatsome/woocommerce/single-product/related.php
    flatsome/woocommerce/single-product/review.php
    flatsome/woocommerce/single-product/sale-flash.php
    flatsome/woocommerce/single-product/share.php
    flatsome/woocommerce/single-product/short-description.php
    flatsome/woocommerce/single-product/tabs/tabs.php
    flatsome/woocommerce/single-product/title.php
    flatsome/woocommerce/single-product/up-sells.php
    flatsome/woocommerce/single-product-reviews.php
    flatsome/woocommerce/single-product.php
    flatsome/woocommerce/content-product_cat.php
    
    ### WooCommerce Google Product Feed feeds ###
    
    google: Google merchant centre product feed
    ??Type: google
    ??Category filter: -
    ??Categories: -
    googlereview: Google merchant centre product review feed
    ??Type: googlereview
    ??Category filter: -
    ??Categories: -
    bing: Bing merchant centre feed
    ??Type: bing
    ??Category filter: -
    ??Categories: -
    googleinventory: Google merchant centre product inventory feed (legacy)
    ??Type: googleinventory
    ??Category filter: -
    ??Categories: -
    
    ### WooCommerce Google Product Feed options ###
    
    Include variations in feed: -
    Send "item group ID": -
    Expanded schema markup: -
    Debug key: fd38e9f9-20e3-42ff-aafb-13ba1bea39c9
    
    ### WooCommerce Google Product Feed fields ###
    
    Product description: Variation description only
    fallback to main description (full preferred)
    
    Condition: Defaults to "new".
    Brand: Pre-populates from pa_varumarke taxonomy.
    Manufacturer Part Number (MPN): Pre-populates from product sku.
    Product Type: Defaults to "Naturlig
    etisk och ekologisk hudv?rd". Pre-populates from product_cat taxonomy.
    
    Google Product Category: Defaults to "Sk?nhet och h?lsa > Personlig v?rd > Kosmetika > Hudv?rd".
    Global Trade Item Number (GTIN): Pre-populates from product sku.
    Custom label 0: Defaults to "Hudv?rd". Pre-populates from product_cat taxonomy.
    Title: Pre-populates from product product_title.
    Availability (in stock products): Defaults to "in stock".
    Availability (backordered products): Defaults to "in stock".
    Availability (out of stock products): Defaults to "out of stock".
    
    ### WooCommerce Google Product Feed DB status ###
    
    Database version: 15
    Active database version: 15
    wc_gpf_render_cache: Empty
    woocommerce_gpf_google_taxonomy (en-US): 5595 items
    woocommerce_gpf_google_taxonomy (sv-SE): 5595 items
    
    ### Klarna ###
    
    Test mode: Enabled Your Klarna Checkout account must be in test mode for all configured countries in order for it to work
    please get in touch with Klarna to check your account status
    
    Sweden: ?
    Norway: Eid not set Secret key not set Checkout URL not set
    Finland: Eid not set Secret key not set Checkout URL not set
    Germany: Eid not set Secret key not set Checkout URL not set
    Austria: Eid not set Secret key not set Checkout URL not set
    UK: Eid not set Secret key not set Checkout URL not set
    USA: Eid not set Secret key not set Checkout URL not set
    Villkorssida: ?
    
    ### Product Bundles ###
    
    Database Version: 6.14.0
    Loopback Test: ?
    Template Overrides: –
    
    ### Klarna Checkout Request Log ###
    
    2022-02-02 15:27:51: KCO get order
    Response code: 404
    Response message: 
    Correlation ID:
    
    2022-02-02 14:54:14: KCO get order
    Response code: 404
    Response message: 
    Correlation ID:
    
    2022-02-02 09:17:45: KCO get order
    Response code: 404
    Response message: 
    Correlation ID:
    
    2022-01-27 08:55:41: KCO get order
    Response code: 404
    Response message: 
    Correlation ID:
    
    2022-01-01 13:32:06: KCO get order
    Response code: 404
    Response message: 
    Correlation ID:
    
    2021-12-19 16:40:59: KCO get order
    Response code: 404
    Response message: 
    Correlation ID:
    
    2021-12-14 09:56:23: KCO get order
    Response code: 404
    Response message: 
    Correlation ID:
    
    2021-12-08 11:39:17: KCO get order
    Response code: 404
    Response message: 
    Correlation ID:
    
    2021-12-04 05:24:14: KCO get order
    Response code: 404
    Response message: 
    Correlation ID:
    
    2021-12-01 19:50:09: KCO get order
    Response code: 404
    Response message: 
    Correlation ID:
    
    2021-11-29 14:08:03: KCO get order
    Response code: 404
    Response message: 
    Correlation ID:
    
    2021-11-29 14:08:01: KCO get order
    Response code: 404
    Response message: 
    Correlation ID:
    
    2021-11-27 09:51:31: KCO get order
    Response code: 404
    Response message: 
    Correlation ID:
    
    2021-10-08 19:41:14: KCO get order
    Response code: 404
    Response message: 
    Correlation ID:
    
    2021-09-18 15:53:12: KCO get order
    Response code: 404
    Response message: 
    Correlation ID:
    
    ### Action Scheduler ###
    
    Complete: 1?037
    Oldest: 2022-01-24 07:54:39 +0000
    Newest: 2022-02-22 19:14:04 +0000
    
    ### Status report information ###
    
    Generated at: 2022-02-22 21:18:46 +02:00
    
    thomasnorden

    (@thomasnorden)

    Aha… I now realize that it wasn’t the GA plugin that was pushing datalayer information “to GTM”, but the Google Tag Manager plugin when enhanced e-commerce tracking was on.

    Thread Starter johnfinn316

    (@johnfinn316)

    So you switched it off in the gtm plugin and transactions are now sending? Ive tried similiar but to no avail.

    Plugin Support Aashik P – a11n

    (@aashik)

    Hi there!

    @johnfinn316 Thank you for sharing the System Status Report. Do you see the same behavior with Google Tag Manager plugin disabled?

    Regarding WooCommerce Google Analytics, note that for transaction data to be sent to Google, as per https://docs.woocommerce.com/document/google-analytics-integration/:

    This requires a payment gateway that redirects to the thank you/order received page after payment. Some popular options that do this are Stripe, Braintree for WooCommerce, PayPal Checkout, and Square.

    Can you please confirm that your payment gateway does redirect customers to thank you page after purchase?

    Also, if you are using universal analytics, have you already Enabled Ecommerce for a view within Google Analytics for transaction data to be recorded?

    @thomasnorden It looks like you already got your issue resolved, but if not, please do create a new forum topic so that we can continue troubleshooting there.

    Thread Starter johnfinn316

    (@johnfinn316)

    @thomasnorden So you switched it off in the gtm plugin and transactions are now sending? Ive tried similiar but to no avail.

    Thread Starter johnfinn316

    (@johnfinn316)

    Yes, the payment gateway redirects to the woo-commerce thank you page after the payment has been made.

    In the view settings column, both “Enable E-commerce” and “Enable Enhanced E-commerce Reporting” have been enabled in Google Analytics.

    Plugin Support B C. a11n

    (@battouly)

    Hi @johnfinn316,

    Sorry for the delay getting back to you on this.

    Please contact us at WooCommerce.com > My Account > Support. You may need to create an account before you can access that page.

    Please include a link to this forum thread, so that we can keep track of what’s already been done.

    We will be able to help you further there.

Viewing 9 replies - 1 through 9 (of 9 total)
  • The topic ‘No ecom Transaction data being sent’ is closed to new replies.