No Ecommerce events tracking since upgrade

  • Resolved benizioni

    (@benizioni)


    2 years, 9 months ago

    Hi,

    Since I updated to the latest version of Woocommerce (6.2.0) and your latest plugin (1.5.8) – Noe transaction events are being tracked in my Google analytics account at all.

    I can no longer see events such as add_to_cart, begin_checkout, and purchase, despite many of these actions happening on the website.

    With the previous versions of WC and the plugin that were installed earlier today, everything worked fine.
    All settings are as they were previously, connected to the same GA account.

    Can you please help?
    Thanks.

    The page I need help with: [log in to see the link]

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  • Same here!

    Hi @benizioni,

    Thanks for your message!

    I’d be glad to help you get this sorted.

    To get started could you please provide us with a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, you can paste it here in your reply.

    Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)
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