No email is sent

  • Resolved luismoyano

    (@luismoyano)


    2 years, 2 months ago

    Hello,
    the plugin works and I have been able to pay for my product on Paypal, and the payment has arrived correctly. However, the plugin has not sent any email, neither to the buyer nor to the seller, nor it has registered the order in the backend.

    The website is in production, I don’t know if it’s safe to active the debug mode in the plugin to see into the issue.

    Any idea how to fix the problem?

    Thanks,
    Luis

Viewing 4 replies - 1 through 4 (of 4 total)

  • I have this exact same issue on a client site.
    user can pay, paypal processes, yet order is not shown and emails are not sent.

    Plugin Author Noor Alam

    (@naa986)

    @peniaman, Do you have the debug option enabled in the plugin?

    Yes the debug option is enabled.

    For this issue disabling(unchecking) the IPN validation worked. yet I feel the issue goes a bit deeper. as it works fine with it on my own personal site. Also, it would be cool to have the ability to set different emails per product.

Viewing 4 replies - 1 through 4 (of 4 total)
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