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Hi SellYourProperty,

Could you pls check your Spam folder. Sometimes email from WordPress marked as spam.

Also, our plugin used standard WordPress wp_mail() function, that sometimes has issues with specific email addresses, i.e. not gmail etc. In this case you can try to setup some 3rd party plugin for SMTP mail settings. It should help.
More information you can find in this article.

In additional, you can test our form on our demo site – it works via SMTP.

Hello. THank you very much for your answer. I am using hotmail and outlook. Can you please send me a plugin that is best or that can do SMTP mail settings?

We are using this one – Postman SMTP.
Also you can use any of these plugins.

Please let us know if this will help you.

Unfortunately it does not work… But, thank you anyways.

I am making use of admin email to receive the notice of a registration, however it is never received.
[email protected]
[email protected]

Hi lacroixr,

As described above, our plugin used standard WordPress wp_mail() function, that sometimes has issues with specific email addresses, i.e. not gmail etc and also it can be related to your host’s email policies. In this case you can try to setup some 3rd party plugin for SMTP mail settings.
More information about possible issues with emails you can find in this article.
On our demo site we are using Postman SMTP plugin. You can test our form here.