No error when submit form without completing recaptcha

Hi uhtcoh,

Error messages already exists for all captcha types includes reCAPTCHA. You can check it on our demo site: https://wpdemo.webcodin.com/stay-in-touch/.
Please check, if captcha field marked as required in the form options.
If it won’t help, please post link on your site where we can check this issue here or send it directly to [email protected].

with kind regards,
WordPress WebCodin Team

Hi uhtcoh,

Do you have any news about your issue?

Thank you so much for the reply. Recaptcha is a required field. Here’s the URL where the error message isn’t appearing:
https://www.shiftrearrange.com/contact-me/

Hi uhtcoh,

Thanks for provided link.
You do not have issue with reCaptcha field error message. You have issue with global form validation for all required fields.
We retest our plugin for Vintage theme (free and pro versions) with installed SiteOrign PageBuilder plugin – everything is working.
So, issue possible be related to other plugins that installed on your site, however we are not able to check it form our side.
As quick test, you can turn on WordPress debug mode (https://codex.www.ads-software.com/Debugging_in_WordPress, add to wp-config.php -> define(‘WP_DEBUG’, true);) and check for global error messages.
If you won’t find errors, you will need to deactivate all plugins except contact form – and send test message or submit empty form – if error messages will be displayed (depend on validation type in the plugin settings) then issue related to some plugin.
Then you will need to activate plugins one-by-one and test form submit (you can use submission for empty form). It allows to find plugin that possible has conflict with our plugin.
However, if you will decide to make described above, please backup your site just in case.
Please let us know if this information will help you or you will find some additional information about the issue.

Thank you for the detailed reply.

I cannot figure out how to turn on debug mode. Looks like I need to get an FTP program and edit some docs. All new stuff to me, but I’ll learn. I’ll be without internetz for the next few days so I will not be able to update progress on this ticket.

Hi uhtcoh,

Yes, you are right, you need to edit files on your FTP server to turn on WP debug mode.
Also, if you want, you can resolve this topic here, because it is not common plugin issue and contact with us via direct support email: [email protected].

We’ll wait news from you.

Hi uhtcoh,

Have you any news about your issue?

I haven’t been able to look into it (no good wifi in Guatemala where I’m staying until now) but I totally understand that this is unrelated to your plugin so I am OK marking this resolved. I sincerely appreciate your efforts in helping a newb like me ??

Hi uhtcoh,

Thanks for update.
Currently we’ve resolved this issue. However, please let us know about the final result via [email protected]. We’ll wait on news from your side.