No events found

I couldn’t edit original post but scrap my post. I tried another plugin and it worked no issue so all sorted.

Good morning, thank you for your post on the support forum.

Can you suggest how to resolve the issue with the free version please?

Sure, the primary knowledge base link for trouble shooting is here https://fullworks.net/docs/troubleshooting/

and for no events found is here https://fullworks.net/docs/display-eventbrite-events-in-wordpress/troubleshooting/no-events-found/

It is most likely your setup had a delay on background processing ( cron) and the solution fro a site with very few events is just to untick the background processing option.

but they had used the 14 day pro trial to get it sorted.

Having the pro trial is not a requirement for resolving issues here

I’m glad you found a suitable solution and hope that works well for you.