No FAQ items?

Hi,

I have the same problem “No FAQ items. Please add some”.

However mine has been working fine for the past 10 months with a list of 8 FAQ’s until I updated the plug in today…..

https://www.chiropractictouch.co.nz/faqs

Any advice would be greatly appreciated as I am unable to fix it.

Thanks in advance

Hi guys,

I have also had this problem. I solved it by creating a new FAQ category (I called mine ‘all’) and added all of my FAQs to this category. I then changed the shortcode on my FAQ page to match the code the category gave me. e.g:

[faq cat_id=”3″]

Not an ideal solution, but it will work until this problem is fixed!

Ellie

Hello everyone,
Let me check this. Will reach with you very soon.
Thanks

Hi Eli-g

thank you, that suggestion worked and my faq’s are now back up and running.

Interestingly I used the original (in my case) [faq cat_id=”10″] text to test it and no luck. As you said, by creating a new category [faq cat_id=”11″]and linking each FAQ item to it worked.

Thanks again!

The category ID was my problem, I just wrote an if else in index.php line 100. It’s working for me with and without categories.

if( $cat_id == '' ) :
	    $args = array (
	            'posts_per_page'        => -1,
	            'post_type'             => 'faq',
	            'p'                     => $id,
	            'order' =>"DESC"
	        );
	else:
		$args = array (
	            'posts_per_page'        => -1,
	            'post_type'             => 'faq',
	            'p'                     => $id,
	            'tax_query' => array(
		                array(
		                    'taxonomy' => 'faq_cat',
		                    'field'    => 'id',
		                    'terms'    => array( $cat_id ),
		                    ),
		                ),

	            'order' =>"DESC"
	        );

	endif;

Perfect answer by AndrewAdcock… There wasn’t anything in place to support not having categories defined.. which was previously supported. I just copied and pasted his code right after

// WP_Query arguments

over the existing

$args = array (
	            'posts_per_page'        => -1,
	            'post_type'             => 'faq',
	            'p'                     => $id,
	            'tax_query' => array(
		                array(
		                    'taxonomy' => 'faq_cat',
		                    'field'    => 'id',
		                    'terms'    => array( $cat_id ),
		                    ),
		                ),

	            'order' =>"DESC"
	        );

And everything worked great!

thanks everyone this helped a lot!

Thanks @andrewadcock! That worked. Since you did the heavy lifting maybe the developer can release an update now so this thing will actually work.

Hello All,
Updated the Installation instructions. Hope it will help.
Thanks

@litonice13 I just downloaded the plugin and installed it on a vanilla WordPress installation but I’m still getting the same issue.

The installation instructions lead me to believe that using the shortcode [faq] should show all posts, but the ‘No FAQ items’ error persists.

Please let me know if I am missing something or if I can do anything to help resolve this. Thanks!

Hello AndrewAdcock,
I’ve updated the Plugin with your script. Hopefully everything is fine now.
Thanks