Hi there,
Are you seeing the visitor feedback here?:
https://vibration.fm/wp-admin/edit.php?post_type=feedback&calypsoify=0
Our Jetpack Contact Form Support page provides troubleshooting information when you are not receiving notification emails:
https://jetpack.com/support/contact-form/#jp-carousel-723
Jetpack, like other contact form plugins, uses a function named wp_mail() to send out emails. It’s the same function that is used by WordPress to send you comment notifications, or notifications about new users registering on your site.
You can check if that function works properly by leaving a comment on your site and checking if you receive an email. Another alternative would be to use the Email Logs plugin. This plugin records a log of all e-mails sent out by WordPress once it is activated. If an email is listed in this plugin’s logs and you do NOT receive it, then the issue is likely either with your server or the recipient’s server.
If you find issues with that function, you could use an SMTP plugin to configure your WordPress installation to use a specific email service to send out emails.
If the function appears to be work properly, it means that Jetpack’s emails are being filtered out before they can reach your inbox. A few possibilities:
- They can be filtered out by your server before they even get sent out. Your hosting provider should be able to check their server email logs to find out if the emails were blocked.
- They can be filtered out by your email provider. If you don’t find the emails in your spam folder, you’ll want to try sending out Jetpack emails to another email address, and see if you keep experiencing issues.
I would follow those steps and see if this works for you. Please let us know if you have any questions.
Thanks!
