No form is rendered

  • Resolved tcoms

    (@tcoms)


    7 months ago

    Hi, I am having issues with the form showing up on the front end. If I’m logged in, the form shows, but as soon as I log out, it’s no longer visible. I use Siteground hosting which has a lot of cacheing set ups, so I have turned them all off except for dynamic cacheing. I have cleared the cache in the backend as well as in the browser. I’ve tried incognito windows but still the form doesn’t show up. I’ve tried Chrome and Safari. I have also tried the Health Check and surfed to the page and turned on the rsvp plugin and it does show up, so I’m at a loss as to why it’s not working on the frontend. Unfortunatley, the invites have been sent out and people aren’t able to respond. I hope you can help me to troubleshoot this in a timely manner. Any help would be greatly appreciated.

    The page I need help with: [log in to see the link]

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  • Plugin Support beatrice12

    (@beatrice12)

    Hi @tcoms,

    Thanks for reaching out to us!

    Apologies for the late reply!

    I took a look at your website and I am able to see the form. Do you still encounter issues?

    Warmly,

    Beatrice.

    Plugin Support beatrice12

    (@beatrice12)

    Marking this support thread as resolved due to inactivity. If you have any other questions or need further help please open a new thread.

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