• Hi, I’ve updated my site to 4.7 and boom no more formatting bar [Bold, Italic, etc…] available anymore, I can’t switch from text <> visual modes. The text has become white in the editor box.

    Tried all the suggestions, disabled plugins, used the default theme… no luck.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Moderator bcworkz

    (@bcworkz)

    Check your browser console for javascript errors. There should be a link to where the error occurred. This not necessarily where the problem is, but it’s a place to start looking.

    Thread Starter Dids-wp

    (@dids-wp)

    Hello,
    yes the console indeed flags up 5 errors, 2 of which relate to tiny MCE (I believe this is the formatting bar):

    ../wp-includes/js/tinymce/wp-tinymce.php?c=1&ver=4403-20160901
    ../wp-includes/js/tinymce/wp-tinymce.php?c=1&ver=4403-20160901 403 (Forbidden)

    In dashboard > update I re-installed WP, but still no luck… manually re-install?

    Thank you

    Moderator bcworkz

    (@bcworkz)

    Hmmm, maybe, but first try locating that file via FTP and checking it’s permissions. Assuming a ‘nix server, the usual permissions are 644, but check some other file permissions where access is working, like wp-includes, and match what ever permissions they have.

    Check the tinymce folder permissions too. Folders are typically 111 more than files, so usually 755, but as before, match whatever is working on your server.

    Do you know if any server level security like mod_security is running? Sometimes it can decide to arbitrarily decide to lock out certain resources in a way that makes no sense.

    There could even be some .htaccess rule that accidentally locks out a resource. Check any .htaccess files for such rules.

    These are all typical reasons for inappropriate 403 errors. If they all checkout you may as well try a manual installation since I’m out of ideas. Be sure to completely delete wp-admin and wp-includes (NOT wp-content!) first to prevent any weird inheritance issues.

    Thread Starter Dids-wp

    (@dids-wp)

    Thank you my friend, all back to normal, fyi, some of the permissions were not right, changing them got rid of some errors in the console, but in the end, I’ve done a manual install as per your instructions and whoop all back to normal.

    Thank you
    mucho appreciated

    Moderator bcworkz

    (@bcworkz)

    Ah! Great news, you’re mucho welcome ??

Viewing 5 replies - 1 through 5 (of 5 total)
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