• Resolved markwest2016

    (@markwest2016)


    Hi,
    I’ve installed the plugin and checked the option to enable for Elementor Pro forms.
    I’ve setup an hcaptcha account, configured the site key and added the domain URL.
    However, when I’m in the Elementor form editor I don’t see an option to add a hcaptcha field.
    Please advise how to get this working with Elementor Pro forms.
    Thanks
    Mark

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author hcaptcha

    (@hcaptcha)

    Hi, please confirm whether this is an issue on the current version (1.17.0).

    Hi,

    I seem to have the same issue (there is no option for hcaptcha in the Elementor form editor). I’ve installed the plugin, enabled Elementor Pro forms, entered my site and secret key.

    hcaptcha is 1.17.0;
    Elementor is 3.6.8 (I tried rolling back to 3.6.7 and 3.5.6 but to no avail);
    Elementor Pro is 3.7.3 (I tried rolling to 3.6.5 but also no luck)

    I also tried installing Contact Form 7 to add a form as a shortcode in Elementor but hcaptcha doesn’t appear in the Contact Form 7 input types.
    However, I also enabled the hcaptcha on the sign in and lost passwords forms and those work. I can even see the metrics on the hcaptcha dashboard.

    I also tried deactivating all of my other plugins to be sure it wasn’t a conflict issue but nothing changed.

    Thread Starter markwest2016

    (@markwest2016)

    Hi,
    Thanks for your patience.
    With 1.17.0 I get a slightly different issue – when I try to edit an ELementor Form I now just get a grey left sidebar – no options at all – I’m unable to edit the form. Only way to resolve is to remove the hcaptcha plugin.
    I’ve also tried adding a form to a new page – and I immediately get the grey sidebar.
    De-activating and deleting the plugin restores form editing functionality.
    I’m currently running:
    WP 6.0.1
    Elementor 3.7.1
    Elementor Pro 3.7.3
    Testing hcaptcha 1.17.0

    There are no obvious PHP errors being logged, and wp-debug output also doesn’t show anything useful.
    Happy to help with further debugging if it’ll help.
    Kind Regards
    Mark

    Thread Starter markwest2016

    (@markwest2016)

    Hi,
    Further to my last reply, I believe I’m experiencing what this user faced – https://www.ads-software.com/support/topic/elementor-pro-form-doesnt-work-with-hcaptcha/
    Whilst the xisonc solution does seem to work – it is not built by hcaptcha – and it doesn’t support the various options – I’d prefer to use the invisible captcha to reduce user friction.
    Really hoping the problems with Elementor forms can be resolved ??
    Thanks
    Mark

    Plugin Contributor kaggdesign

    (@kaggdesign)

    I cannot reproduce the issue. Just now, with all the latest versions of WP, Elementor, Elementor Pro, and hCaptcha, I have created a new form and inserted hCaptcha into it: https://prnt.sc/qlxG5drkCrLx.

    Please let me know the complete set of plugins on your site or make a copy of a fresh install and describe how to get the problem step-by-step.

    Thank you.

    • This reply was modified 2 years, 2 months ago by kaggdesign.
    Plugin Contributor kaggdesign

    (@kaggdesign)

    Thank you, @markwest2016, for your help on GitHub with this issue. The problem is fixed in v1.19.0.

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘No hcaptcha option in Elementor Pro form setup’ is closed to new replies.