No header and footer in new Arichve product template

  • Resolved hghormone

    (@hghormone)


    2 years, 1 month ago

    I created a new Archive porducts template but my header and footer is not showing up.
    I created a header and footer in wordpress, not in royal elementor addons.

    • This topic was modified 2 years, 1 month ago by hghormone.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Givi WP Royal Support

    (@ggedenidze1982)

    Hi, Hghormone
    First, thank you for choosing our theme and service.

    Please Navigate to Tools > Site Health > Info (tab) and click on the “Copy site info to clipboard” button, then send the information to our email: [email protected]

    Also, navigate to Tools > Export – choose All Content and click on Download Export File and then send this file to our email – [email protected] as well

    We will analyze your system and replicate the same case. This will help us to debug the issue much easier and provide a faster solution.

    Kind regards,
    Givi

    Thread Starter hghormone

    (@hghormone)

    Hi.
    I tested it on standard Astra theme.
    When added Archive page shop from Royal buiilder no header and footer.

    Plugin Contributor Nick WP Royal Support

    (@elementoraddonswpr)

    Hi,

    You should enable your Header & Footer to be displayed on Canvas pages, royal Elementor theme builder has this option (check the screenshot below) not sure about other theme builders.

    View post on imgur.com

    Everything will work properly after this.

    Kind Regards,
    Nick

Viewing 3 replies - 1 through 3 (of 3 total)
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