NO IMAGES APPEAR in Firefox or Chrome on Mac – endless "image loading" circles

  • Resolved HowToBlog

    (@howtoblog)


    9 years, 5 months ago

    I recently decided to give this plugin a go instead of a different lazy load plugin I was using. I was initially really happy with the results (it works GREAT in Safari and shows a nice boost on gtmetrix), but I forgot to test across browsers…

    Now that I’ve installed it on several sites, I found out that NONE of my images are loading in Firefox 38.0.5 (Mac). I have a page filled with spinning circles that seem to indicate the images are loading, but they never do. I have the exact same problem with Chrome Version 43.0.2357.81 (64-bit) (Mac). I have not tried it on a PC.

    See my shopping site for example of the problem.

    Hoping you can get to this quickly as I obviously can’t leave the plugin activated for too much longer seeing as how my sites that are image heavy are dead in the water for Chrome and Firefox users on Mac (possibly PC – can’t test myself)!

    Thanks so much — this plugin would be amazing if it worked across all browsers…

    https://www.ads-software.com/plugins/a3-lazy-load/

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter HowToBlog

    (@howtoblog)

    Decided I couldn’t leave my site up without any of the images loading – figured you’d be able to QA it on your end anyway. Had to deactivate the plugin. Tried BJ Lazy Load instead and not only is it working on all browsers, but GTmetrix scores are better and page load time is decreased by 1.36s compared to w/a3…

    Plugin Contributor Nguyen Tuan

    (@nguyencongtuan)

    Hi

    I’m leader developer from a3rev

    We need to see the issue on your site, but understand that you can’t activate if issue can’t solve, so if you can give us WP admin for access to activate and check the cause.

    It sounds like a caching issue on your site so that if it work for Safari, i sure it also work for all browsers.

    Please send us the creds via Contact us page on a3rev if you want me check the cause and solve for you

    Regards,
    Nguyen

    Plugin Contributor Nguyen Tuan

    (@nguyencongtuan)

    I see that your site have activate Cloud Flare, right ? and i think it’s cause, so i also need to access to Cloud Flare to clear cached on your site when you want me check the cause

    Plugin Author Steve Truman

    (@a3rev)

    Hello HowToBlog

    I see that your support topic has not been updated since Nguyen’s reply to you 3 weeks ago. Trusting that means that the CloudFlare cache was the issue and clearing it resolved your issue.

    I will change the topic status to resolved for you. If you are still having issues you can just update the post and we will continue to try and help.

    Regards – Steve

Viewing 4 replies - 1 through 4 (of 4 total)
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