No images on Mobile version of my site

  • Resolved El Sapo

    (@el-sapo)


    7 years ago

    Images from my homepage don’t appear on the mobile version of my site. It appears a as a text-only page with a link at the bottom to “View Full Site” – the link then leads to a version with images.

    How do I ensure that visitors on mobile access the site with images in the first instance?

    If they arrive at the text-only version, they’re going to think that it’s broken/old/incompatible with their browser and move on – they aren’t going to scroll to the bottom of find the link to the full site. I don’t want to lose visitors!

    Thanks!

Viewing 4 replies - 1 through 4 (of 4 total)
  • Theme Author satoristudio

    (@satoristudio)

    Hey @el-sapo,
    could you please provide the URL of the website? It’ll enable me to examine the live code and give a more specific recommendation. Thanks!

    Thread Starter El Sapo

    (@el-sapo)

    Hi, the site isn’t live yet – it’s behind a ‘Coming Soon’ page. Is there a way I can send you the login details privately?

    Theme Author satoristudio

    (@satoristudio)

    Please drop me an email to support[at]satoristudio.net

    Thread Starter El Sapo

    (@el-sapo)

    I solved this issue by changing the settings in Jetpack – specifically I turned off “Serve images from our servers”

    I don’t know why this made the difference, but hopefully it will help someone else with the same problem.

Viewing 4 replies - 1 through 4 (of 4 total)
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