Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Contributor photocrati

    (@photocrati)

    @n4gash – Have you also checked for any plugin conflicts that might be occurring?

    Have you tried deactivating all of your plugins then reactivating the NextGEN plugin?

    If this fixes the problem then it was likely one of the deactivated plugins that was causing an issue. Now, retrace your steps activating each plugin and re-checking to see if the problem returns. If it does then that last activated plugin was probably the one. Keep reactivating and in most cases it is also best to keep checking after each plugin, sometimes there may be more than one plugin on a site that will create an issue. If you do find one (or more) plugins causing this problem we would greatly appreciate your feedback on them so the developers may address them as soon as they can.

    Also to note, in rare cases it may be the theme itself that is causing a conflict so while you have just the NextGEN plugin activated you might consider temporarily switching to one of the default WordPress Twenty series themes and see if this corrects the issue as well.

    If the problem still persists after all of this we would still want to know, even more so, as we will still want to sort out the issue and may need additional details.

    Thanks!

    – Cais.

    Thread Starter n4gash

    (@n4gash)

    Thanks by your suggestion.

    I’ve desactivated all plugins except Nextgen Gallery and the issue “No images were found” persists.

    Do you need more info about my system or installation?

    Thanks

    Plugin Contributor photocrati

    (@photocrati)

    @n4gash – Are there images in the end-point of the album > sub-album (optional) > gallery structure you have created for the display?

    Empty albums and/or empty galleries will present that message if used in a display.

    Thanks!

    – Cais.

    Thread Starter n4gash

    (@n4gash)

    Hi

    Yes, we’ve images inside each album.

    You can see a pic here:

    https://s22.postimg.org/ac5a7uk4h/album.png

    Thanks
    Cheers

    Plugin Contributor photocrati

    (@photocrati)

    @n4gash – Are you using a template (other than the default, read: blank) for the album display on your sample page?

    Thanks!

    – Cais.

    Thread Starter n4gash

    (@n4gash)

    Hi

    I’ve just checked with default themes and in all cases the issue persists.

    Cheers

    Plugin Contributor photocrati

    (@photocrati)

    @n4gash – Yes, if there is a template issue then temporarily switching themes will have no affect on the issue. Please have a look at the template(s) you are using with the NextGEN Gallery display(s).

    Thanks!

    – Cais.

Viewing 7 replies - 1 through 7 (of 7 total)
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